Mercedes-Benz of Beaverton

Car was listed as certified pre-owned, as we were finalizing paperwork the manager told me there was a “mistake”. Decided to buy it anyways, less thank 5 miles away from the dealership the check engi finalizing paperwork the manager told me there was a “mistake”. Decided to buy it anyways, less thank 5 miles away from the dealership the check engine light came on...still don’t have the car. More

Easy and thorough, wish there was a phone charging station since I was left without a vehicle and no lenders available. Also eta was not provided when I booked on the website, I called and the individ station since I was left without a vehicle and no lenders available. Also eta was not provided when I booked on the website, I called and the individual I spoke to told me the service would be complete same day. When I arrived the individual did not have an ETA and told me I would possibly have to wait until tomorrow. I did not have to wait until tomorrow and everything worked out well. More

Very helpful, timely. Easy access. Very responsive to emails and questions. There seemed to be good communication among the team. Thank you for getting everything fixed without any surprises. emails and questions. There seemed to be good communication among the team. Thank you for getting everything fixed without any surprises. More

Chris B did a great job. Always friendly and the service was efficient. I waited due to the minor service and was done on time. was efficient. I waited due to the minor service and was done on time. More

Rebecca was really busy so she did not help me and one of the other assistants stepped up and got me checked in and out. Good teamwork. the other assistants stepped up and got me checked in and out. Good teamwork. More

Haven’t used this service center yet so I can’t remark on service - sales was great experience, we were owed floor mats and the parts dept service was sub par on service - sales was great experience, we were owed floor mats and the parts dept service was sub par More

Rebecca was amazing at setting everything up for me to easily drop off my Mercedes and pick it back up. A few parts needed to be ordered and Rebecca promptly notified me so that there was no delay in my s easily drop off my Mercedes and pick it back up. A few parts needed to be ordered and Rebecca promptly notified me so that there was no delay in my service. Thank you so much for the amazing experience. More

I felt like “this can’t be real life”. My car was diagnosed, repaired, returned within 48 hours AND was work applicable to my extended warranty. With both my vehicle purchase last year and service re diagnosed, repaired, returned within 48 hours AND was work applicable to my extended warranty. With both my vehicle purchase last year and service repair, all of my interactions recorded the same response from me. This is what it feels like to do business with Mercedes-Benz!!! Thank you all!! More

I have visited here a couple times after recently purchasing my C55 AMG. I have treated with nothing but kindness, enthusiasm, and a sense of car for your vehicle. purchasing my C55 AMG. I have treated with nothing but kindness, enthusiasm, and a sense of car for your vehicle. More

Not upfront with pricing Very dissatisfied with sales Not upfront with pricing Very dissatisfied with sales person Not able to communicate on time I would not shop here again. Upper management was ab Not upfront with pricing Very dissatisfied with sales person Not able to communicate on time I would not shop here again. Upper management was able to resolve the issues More