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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,916 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,916 reviews

April 19, 2021

Have been down in the USA from Canada for the last 4 months and was able to get my car in for its Plan B service. The team at Beaverton Mercedes was very helpful and even made sure I had a courtesy car More

by TREVOR29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Aaron Bostic
Apr 19, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department, Trevor! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 19, 2021

Was not given a planet car with spending 300$- instead they offered a Lyft with no air and filthy. BMW and even Lexus dealership has better service. More

by ACKROYDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
April 17, 2021

Very happy with service appointment. Work was finished early. Rebecca lee is my service rep and was kind enough to order Lyft for a ride to a nearby shopping mall. She even synced my new iPhone to my car More

by Jlr360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Rebecca provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 17, 2021

From the moment I make the appointment and dropping off the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 More

by IQ cars LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Romano Boiciuc, Don Hampton
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team communicated well and delivered such a pleasant experience. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

The service center repeatedly failed to follow directions on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a s More

by LUGO87ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Carrillo
May 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Anthony, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

Great communication from start to finish. Thanks to the great work and fast turn around. Will highly recommend and will be back for the next service. More

by cscbadhombre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

Everybody is helpful, friendly, nice and professional, I really enjoyed to work with the Salesman, he was showing me about the car very detailed. My next new car definitely will be at Beaverton Mercedes.😁� More

by SONNYTRUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with any future automotive needs. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

I decided to have my car serviced here after a couple not so great experiences at the other Mercedes dealer. I’m glad I came to Beaverton More

by SWHEDGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

I was in for B service 3/25. I needed a battery that was not in stock. Follow up ignored. Call me plz. Thx. F More

by FORREST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review! We strive to make sure that all of our customers leave happy, and I'm sorry to hear that you weren't fully satisfied with your experience here at Mercedes-Benz of Beaverton. Please don't hesitate to reach out to me directly so we can discuss how to resolve this issue. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

It was just a recall. Done as promised and they hand washes my car. 😊 Have had nothing but good experience so far. Thank you ,Mercedes! More

by BIGHAIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 16, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your service experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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