Mercedes-Benz of Beaverton

I have been going to this dealership for years. Chris Walters had been my service manager for most of this time and he has always been great to me. I have a 20 year old S Class that I love and they treat Walters had been my service manager for most of this time and he has always been great to me. I have a 20 year old S Class that I love and they treat me and my vehicle with respect. Many new car dealerships do not like cars over 8 years old as they may not have parts and their young mechanics often do not know much about the older vehicles. They also give me a loaner and often one I would like to try for future purchase. This time there was a long delay while waiting for a key part likely due to supply systems slowed by COVID. I did not like that I had a sunroof issue and a potential AC issue and Rebecca a new Service Manager whom I had never worked with before wanted to charge me $175 for each issue to determine a fix. I also go to MBI for service as they are better on older Mercedes and I talked to Kevin Wong y service advisor there by phone and he said they would fix the sunroof which was a programming issue for free and told me the AC simply needed refrigerant as it had been three years since the AC was charged so I am taking my car to MBI for those issues which should not have been necessary but I was not going to waste $350 on diagnosis. Chris Walters took me in without an appointment got me a GLB which I really wanted to drive. Rebecca was OK but wanted to nickle and dime me on additional service and she forgot to take off 10 percent she had promised me. Chris B. made that adjustment when I paid my bill. Chris Btowarski. checked me out and I had him before as my service advisor and I prefer him to Rebecca. I love Chris Walters but I think he is the big boss now. I would always take Chris Walters as my service advisor. I even followed him to Mercedes of Wilsonville but glad he is back to Mercedes of Beaverton. More

Came in looking at a 2015 Cadillac Escalade. Went for test drive. Agreed on price and trade. Never felt rushed. strongly recommend for sales or service. New and or certified pre owned/used. Thank you Mer test drive. Agreed on price and trade. Never felt rushed. strongly recommend for sales or service. New and or certified pre owned/used. Thank you Mercedes Benz of Beaverton. More

They take great care of me.I recommend them highly. I am They take great care of me. I recommend them highly. I am confident that I will treated with respect and honesty. I am always handled in a manner tha They take great care of me. I recommend them highly. I am confident that I will treated with respect and honesty. I am always handled in a manner that reflects excellence. More

Norm Hunter was terrific to deal with. I do not enjoy the process of buying a car, but working with Norm made it much better. process of buying a car, but working with Norm made it much better. More

I got service A for my car and it was good. Time of service was appropriate. And I do not have any concern in quality. service was appropriate. And I do not have any concern in quality. More

once the sale is made no follow up on the purchase, unit was delivered on Saturday it was in the shop on Tuesday needing repairs. I called several times with no response and no response to my emails. I see was delivered on Saturday it was in the shop on Tuesday needing repairs. I called several times with no response and no response to my emails. I see how how one is treated when spending over 200k on a suv. well done More

Rebecca is the best! Supreme custom service and fast response! I normally don’t bother to do reviews but she did a fantastic job! Scheduled everything quickly and being flexible with my schedules. She w response! I normally don’t bother to do reviews but she did a fantastic job! Scheduled everything quickly and being flexible with my schedules. She was super busy but everything worked out very well! More

MB of Beaverton provided an excellent service over the phone before visit. I was able to obtain a prompt appointment, receive a complimentary rental. Service advisors: Rebecca and Oscar provided excepti phone before visit. I was able to obtain a prompt appointment, receive a complimentary rental. Service advisors: Rebecca and Oscar provided exceptional service and exceeded expectations. They provided and installed 2 complimentary license covers and keychains. More

Rebecca Lee was great! Thoughtful, communication was great on the process and pick up, right in the front row, on time and for less than quoted! Thanks again! I know who to call! great on the process and pick up, right in the front row, on time and for less than quoted! Thanks again! I know who to call! More

Robert Olsen was very nice to work with. Very attentive, knowledgeable and helpful Our new Mercedes is beautiful and I am sure we will have many happy years with it knowledgeable and helpful Our new Mercedes is beautiful and I am sure we will have many happy years with it More