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Mercedes-Benz of Beaverton
Portland, OR
2,909 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,909 reviews
February 21, 2021
Went there for the wiper problem of my brand new car. Started on the wrong foot because I purchased the car at Portland dealership...was told that I had to go back to the dealer where I bought my car to Started on the wrong foot because I purchased the car at Portland dealership...was told that I had to go back to the dealer where I bought my car to have the problem taken care of (I was told that the Portland dealership probably had put some film on the windshield but forgot to remove it before sold to me) otherwise there'd be a charge. After I expressed my disbelief that I have to pay under warranty which should be honored at any MB Service department, Rebecca went off and came back saying that they'd take care of the problem for me. So a happy ending. More
by PING-LE SHEN
Verified CustomerEmployees Worked With
Rebecca Lee
February 20, 2021
Great stafff very accommodating. Great loaner car. was a little disappointed I was told I needed a new belt tensioner when you replaced it 28 months earlier. The warrenty was good for 24 months. Had I known little disappointed I was told I needed a new belt tensioner when you replaced it 28 months earlier. The warrenty was good for 24 months. Had I known that I would have brought it in sooner. More
by BRIANS9
Employees Worked With
Kellie Hanlon
February 19, 2021
Great buying experience, Norm our salesmen was amazing! It was a terrible winter storm the day previous; I called ahead to make sure the dealership was open. Most others were closed. Norm was ready willi It was a terrible winter storm the day previous; I called ahead to make sure the dealership was open. Most others were closed. Norm was ready willing and able to dig the car out and have it prepped for us to come and test drive. My wife and I had a great buying experience with Norm and the dealership. Will 100% return to this dealer and purchase a vehicle when this lease is up solely because of our interaction with Norm on this purchase. More
by MIORIO5
February 19, 2021
Great prices on services and honest with what was required. Also at least 10% cheaper than other MB dealers on A/B services. Parking lot is annoying and hard to navigate. required. Also at least 10% cheaper than other MB dealers on A/B services. Parking lot is annoying and hard to navigate. More
by steve.soper
Employees Worked With
Christopher Browarski
February 19, 2021
I picked up my car this morning after paying 1750 dollars. I was assured many times that the leakage problem was fixed. However, after leaving the car outside for one hour, the passenger side is leak dollars. I was assured many times that the leakage problem was fixed. However, after leaving the car outside for one hour, the passenger side is leaking water again! This is unimaginable! Rather than some engine issues, water leakage can be seen by naked eyes. How could their mechanics tell me that the water leakage problem was completely fixed? If they did any serious check, they would not have told me that the problem was fixed. This shows a complete lack of care about their customer. I had to spend another two hours (one hour to drop my car and one hour to pick up my car). No one will compensate my time. Moreover, if they ask me to pay more for fixing the problem, I will seriously consider suing them. They have totally failed in providing the required service. More
by CCXUETAO
Employees Worked With
Name not listed
February 19, 2021
Rebecca Lee was very helpful and I will be contacting her with my service needs on both vehicles. Chris Walters ,good service manager and Don Hampton and parts personal always helpful when just purchasing pa with my service needs on both vehicles. Chris Walters ,good service manager and Don Hampton and parts personal always helpful when just purchasing parts only. More
by ARB2424
Employees Worked With
February 15, 2021
Just transitioned smoothly from Chris Walters as my service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely mann service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely manner. More
by LAUNIE45
Employees Worked With
Max Carrillo
February 15, 2021
Chris B was great to work with despite not getting support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not find the problem. After months of adding air every time I needed gas I finally had a tire guy find the problem. A small sidewalk defect that was not repairable. I had to buy a new tire as Michelin would not warrant the defective tire. Chris graciously did not charge me for the labor involved with changing the tire. I will never run Michelin tires again—truly horrible service on their part. More
by EYEWOLF
Employees Worked With
Christopher Browarski
February 15, 2021
I truly appreciate the Mercedes-Benz brand and experience. Yet, the experience at Beaverton Mercedes-Benz was subpar. I intend to report to the parent company. experience. Yet, the experience at Beaverton Mercedes-Benz was subpar. I intend to report to the parent company. More
by RUSCHELLEW
Employees Worked With
February 14, 2021
I had a no BS experience. Bruce Stromenger was excellent to work with. and even surprised me with adding new tires to the deal. The detail job done by the shop was excellent.. I would recommend my friends t to work with. and even surprised me with adding new tires to the deal. The detail job done by the shop was excellent.. I would recommend my friends to this dealership. More
by dave
Employees Worked With
Bruce Stomenger
