
Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent services and hospitality! Made my out of state purchase a lot easier. Thanks Tony and Mejra! Will definitely come back again for next car! purchase a lot easier. Thanks Tony and Mejra! Will definitely come back again for next car! More
I appreciate Chris B’s attention to my concerns! He quickly scheduled my vehicle for a quick checkup. I was glad to learn that my concerns were unfounded. Whew! quickly scheduled my vehicle for a quick checkup. I was glad to learn that my concerns were unfounded. Whew! More
Everything done well and on time. Friendly and professional staff. Welcoming atmosphere overall. Clean and well stocked waiting area. Overall pleasant experience. Chris Browarski was very helpful. professional staff. Welcoming atmosphere overall. Clean and well stocked waiting area. Overall pleasant experience. Chris Browarski was very helpful. More
Norm was my final sales person and he is really customer focus. Kenny at Portland was my initial sales and he was very professional. Great experience! focus. Kenny at Portland was my initial sales and he was very professional. Great experience! More
Staff were attentive, friendly, and considerate of my time. The car I came in to see was ready to go, and packaged nicely. No regrets, will definitely by my next Mercedes from the Beaverton dealership. time. The car I came in to see was ready to go, and packaged nicely. No regrets, will definitely by my next Mercedes from the Beaverton dealership. Good job Ms. Inonencia Bell! More
Everything went well, as scheduled. Great team. I don't remember the names , and I don't see them on the list below. Overall, nice experience. remember the names , and I don't see them on the list below. Overall, nice experience. More
I felt like I was misled. Norm my Salesman was very nice and professional. I have no complaints about him. I paid cash and drove my 2017 Cayenne home. I was told the car had a heated steering wheel - it doe and professional. I have no complaints about him. I paid cash and drove my 2017 Cayenne home. I was told the car had a heated steering wheel - it does not. I was told that one could be added by Porsche - it can’t. The next day the check engine light came on. Norm made an appointment for me to bring it to service but when I got there I was told it had to go to Porsche. The Porsche dealer came to my house and brought me a Loaner. Once in the shop, it was discovered that the water pump was leaking. I am livid that I was sent home in a vehicle I paid 52k for and it had a bad water pump and electrical issues! This is unacceptable. More
I appreciate your work and excellent service! Your team is so polite and professional. I also want to thank you for your excellent and prompt communication with regards to our service. is so polite and professional. I also want to thank you for your excellent and prompt communication with regards to our service. More
Amount quoted when I arrived at the dealership was five times greater than what I was quoted over the phone. $200 to $900. I was told the service would take 90 minutes. It took over 2 hours, 15 minutes times greater than what I was quoted over the phone. $200 to $900. I was told the service would take 90 minutes. It took over 2 hours, 15 minutes and I was late for my next appointment. No explanation or reason was given for the lateness. The customer service representative I dealt was not friendly (same as last time I came in a year ago and interacted with her). She was unable to answer my questions and seemed annoyed that I asked questions. More
I have been using this dealership since it opened. Overall I have been satisfied. ..However I think the service has improved recently to outstanding with people like Norm and Noel. They are honest to Overall I have been satisfied. ..However I think the service has improved recently to outstanding with people like Norm and Noel. They are honest to a fault and a real pleasure to work with..I just bought my second car there and have recommended this dealership to others like my brother and several friends all of whom bought cars there. More