Mercedes-Benz of Beaverton

They had great customer interface and communicated often and informatively. They met my service timelines and sold a car to me with no delay or hassle. and informatively. They met my service timelines and sold a car to me with no delay or hassle. More

Best and easiest car buying experience we have ever had! Dennis and Alex were very pleasant to work with! Definitely recommending this dealership to friends and family!! Dennis and Alex were very pleasant to work with! Definitely recommending this dealership to friends and family!! More

All went well from the call to make appointment to the pick up and payment. The lady who did the booking was knowledgeable, professional and courteous. pick up and payment. The lady who did the booking was knowledgeable, professional and courteous. More

Great service, great staff, great brand, great location, other than that there is not much to say that wouldn't be repeating myself over and over. This is a stupid time wasting requirement which, although other than that there is not much to say that wouldn't be repeating myself over and over. This is a stupid time wasting requirement which, although I love the dealership, I will never engage in again. More

Amazing! At my service B appointment, they surprised me by (at no extra charge), fixing my squeaky door I’d had for over a year. by (at no extra charge), fixing my squeaky door I’d had for over a year. More

I called to make an appt for my A Service maintenance and was given the amount it would cost. When I arrived for my appt, the service Dept was busy so I waited for awhile and then found someone to help me. T was given the amount it would cost. When I arrived for my appt, the service Dept was busy so I waited for awhile and then found someone to help me. The gentlemen that helped me quoted me $65.00 more then what I was told originally on the phone. When I explained that I was surprised he said it was because I had a newer vehicle, but then reduced it by $30.00. I Also told him that my passenger mirror cap was missing and wanted to get an estimate on the cost to replace it. When I returned to pick up my car, they told me it would be over $1600.00 to replace my mirror cap because the tabs that held the cap on were missing. $1600.00!! That is ridiculous! A young man brought my car around and when the gentlemen asked him to park it out front, he rolled his eyes and grabbed the keys and left again. When he returned he seemed irritated. I told him thank you and held out my hand for the keys. He ignored me and gave it to the gentlemen that was helping me and walked away. When I paid my service fee it was the original quote I was given to begin with. I’m not sure why there was such a discrepancy in price quoted, but was happy it was the original price. I understand these are stressful times but Mercedes customer service in the past has always been excellent. I am contacting my insurance company to get my mirror repaired. I don’t want anyone to get in trouble but this is not the Mercedes Benz that I know and appreciate. Thank you More

Tony was amazing! He was really easy going and made the process quick and easy! Were so thankful to of worked with Tony and would recommend him to everyone We know! process quick and easy! Were so thankful to of worked with Tony and would recommend him to everyone We know! More

I’m from out of state. I want to thank you for the quick appointment time and being so accommodating in a stressful situation. Your staff rocks appointment time and being so accommodating in a stressful situation. Your staff rocks More

Thank you Noel! I really appreciate the help that you provided, excellent service and friendly attitude. I hope to have the same service the next time as well. Really set the bar high. Thank you again provided, excellent service and friendly attitude. I hope to have the same service the next time as well. Really set the bar high. Thank you again More

We were very pleased with the service that we got. Rebecca did a great job keeping us informed and she was a delight to work with Rebecca did a great job keeping us informed and she was a delight to work with More