Mercedes-Benz of Beaverton

The people here at this dealership are very accommodating and treat me as a member of their family! Great place to go for any BENZ! and treat me as a member of their family! Great place to go for any BENZ! More

MB of beaverton was fantastic! Jared coordinated his team to come pick up my vehicle at my home, and then bring it back after the service was done. I really appreciated the help as my schedule has been crazy to come pick up my vehicle at my home, and then bring it back after the service was done. I really appreciated the help as my schedule has been crazy since COVID19 broke (I’m in an essential business). Thank you so much!! More

I am really pleased with the personable customer service, the quality of work done on my car, and the price for the amount of work completed. The new loaner car I got to drive around while waiting for repair the quality of work done on my car, and the price for the amount of work completed. The new loaner car I got to drive around while waiting for repairs was amazing, as well! More

Clear communication and commitment to quality. MB of Beaverton did everything I asked and had my car showroom clean when I picked it up. 4/5 stars due to a delay waiting for parts and some timing probl Beaverton did everything I asked and had my car showroom clean when I picked it up. 4/5 stars due to a delay waiting for parts and some timing problems with dropping off and picking up my car. More

Once again, Chris Walters is the man! Just another really great experience. Had a small issue, Chris and his team got it in immediately, diagnosed and gave me some options. I chose the bes Just another really great experience. Had a small issue, Chris and his team got it in immediately, diagnosed and gave me some options. I chose the best option for me and they completed the repair and came in UNDER budget! When does that happen! More

Jennifer searched for the car that met all my criteria. Dennis personally delivered the temporary license to my home. Customer service was excellent and the sake went smoothly. Dennis personally delivered the temporary license to my home. Customer service was excellent and the sake went smoothly. More

I will go nowhere else because of the great job Chris does. We only work with him because of the great communication he has everytime. does. We only work with him because of the great communication he has everytime. More

Customer service with a smile This was my first time trying Mercedes of Beaverton. I switched from Portland because it lacked the complete customer experience I was expecting. Movi This was my first time trying Mercedes of Beaverton. I switched from Portland because it lacked the complete customer experience I was expecting. Moving to Oregon from the Bay Area was moving to a slower pace in life. This does not mean the service level should be any less. Rebecca fulfilled the expectations of customer service. She was happy, delightful and professional. She kept me informed of the status of the car and made sure the return of the car was within my desired timeline. Rebecca utilized the text messages perfectly. When I arrived the car was clean and ready for pickup. I will be back for service again thanks to Rebecca. More

Experience was awesome and fast!! As for Bruce!! He is awesome!! He went the extra mile to get me into the vehicle I was looking at!! awesome!! He went the extra mile to get me into the vehicle I was looking at!! More

Car should not have passed inspection. Broke down same day purchased. Poor follow up. I was told there was a miscommunication however I had to follow up each time to get information and the last time rece day purchased. Poor follow up. I was told there was a miscommunication however I had to follow up each time to get information and the last time received no response. Regardless of who the advisor spoke with he should have closed the loop with me in the status of the car. Not my first challenge with the service department here. Issues with prior car as well. More