Mercedes-Benz of Beaverton

The new employees make the difference, and have turned this place around. She was accommodating and made sure my needs were met. I plan to use them again. this place around. She was accommodating and made sure my needs were met. I plan to use them again. More

This is no different than any other Lithia dealership . I have had several bad experiences with the service departments at Lithia dealerships, they will always come up with many things to fix and won’t let y have had several bad experiences with the service departments at Lithia dealerships, they will always come up with many things to fix and won’t let you walk out without spending $2000 plus. Get a second opinion on brake service (they will recommend you replace it 6-12 months early) don’t let them change your tire (20-30% higher) Stay away from Lithia I had the exact same experience with Mini dealership a few years back. We are switching to Mercedes of Wilsonville so we don’t have to deal with these crooks ! More

Awesome! Great service! From the moment I walked through the door Norman helped without pushing, no hard sell, just there to assist and made the process smooth and fast! the door Norman helped without pushing, no hard sell, just there to assist and made the process smooth and fast! More

First time buying a Mercedes and it was a great experience. Staff was friendly and easy to work with. Norm, our sales rep, was fantastic, extremely knowledgeable, friendly and answered all of our q experience. Staff was friendly and easy to work with. Norm, our sales rep, was fantastic, extremely knowledgeable, friendly and answered all of our questions with ease. More

I received from the Service Advisor a detailed explanation of the service required for my vehicle and was treated with respect. I was also offered to get a car or to ride with Lift going back hom explanation of the service required for my vehicle and was treated with respect. I was also offered to get a car or to ride with Lift going back home and also to pick me up when my vehicle was ready. I really appreciate the quality of service I received. More

Great customer service and follow up. I highly recommend this MBZ dealership. Romano made the whole process seamless. I got a fair value for my trade and a great deal on the new car this MBZ dealership. Romano made the whole process seamless. I got a fair value for my trade and a great deal on the new car More

You are the best Mr Tony Yan was every professional Mr Sharva vassavada was very nice and Mada did great job and Mr Amir Eskandar was very helpful Sharva vassavada was very nice and Mada did great job and Mr Amir Eskandar was very helpful More

2 hours of waiting for a scheduled routine oil change is a bit ridiculous. More communication would be nice on estimates. This isn’t the first time either a bit ridiculous. More communication would be nice on estimates. This isn’t the first time either More

Very poor service I find the customer service at this location to be very poor. I recently brought my SLK350 for service A which was supposed to be done by the end of t I find the customer service at this location to be very poor. I recently brought my SLK350 for service A which was supposed to be done by the end of the day. I was not notified that it was ready and I called the service advisor twice, once around 5 pm and the second call was around 10am the next day. She did not call me back. I made a third call directly to the service department and found out that my car had been ready for pick- up the previous day! When I got my car back I found out that it had not received the courtesy clean-up inside. This is my third Mercedes and you can be assured that my next car or service would not be at this location. More

Rebecca Lee was my service advisor she and her team did an excellent job addressing the problem we were having with our brake issues. Thank you and keep up the good work. an excellent job addressing the problem we were having with our brake issues. Thank you and keep up the good work. More