Mercedes-Benz of Beaverton

No one came to greet me when I arrived. I had to go in the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. More

Had the defective airbag replaced after waiting two years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where it was parked. Chevy dealer had Uber transport both ways with no charge when working on my truck! Disappointed. I’m no kid! More

Customer service is bar none the best in the industry. I have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! More

Friendly, quick to respond sales representative!!Look Friendly, quick to respond sales representative!! Look forward to my next purchase in a few years. Excellent customer service over the phone. I f Friendly, quick to respond sales representative!! Look forward to my next purchase in a few years. Excellent customer service over the phone. I found exactly what I was looking for! More

I like the people work there. Always could improve but nice! I had some issue with way my car was washed but service concierges did follow up. nice! I had some issue with way my car was washed but service concierges did follow up. More

Rebecca Lee is very professional! Very prompt and provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Merc provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Mercedes. More

They fixed and washed my car, but their prices are outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). More

Terrible experience Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I w Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I would totally go somewhere else. From making appointments to service reps with bad attitudes and rundown waiting area there is nothing pleasant about the experience. More

Pulled into the service bay for a visit and the atmosphere was very relaxed. After waiting a few moments I had to ask a service guy for help who at the time appeared not to be doing anything. Upon atmosphere was very relaxed. After waiting a few moments I had to ask a service guy for help who at the time appeared not to be doing anything. Upon waiting what seemed like 5 minutes, I had to ask him for assistance. Was then passed on to another service adviser. I’ve been to this location for service several times as well as purchasing of two vehicles and this by far was the worst experience ever. I drive past another Mercedes-Benz Dealer on my way to this location due to my past experiences, however after this last trip I’m really considering giving them a try. More

Hello, Good experience, friendly stuff, easy Hello, Good experience, friendly stuff, easy communication.Christopher Browarski is very nice also he is very responsible, Knowledgeable and easy to Hello, Good experience, friendly stuff, easy communication.Christopher Browarski is very nice also he is very responsible, Knowledgeable and easy to work with . Thanks everybody for carrying about my cars. Sergiy Shapovalov More