Mercedes-Benz of Beaverton

Oil Change I went in for an Oil change, but the service rep offered another flush service which for the first time I agree to something that I did not understand I went in for an Oil change, but the service rep offered another flush service which for the first time I agree to something that I did not understand since the representative did not explain. The main issue was when they wanted to ask me for some extra services like changing Breaks fluid and another thing. I got a message that was asking only to approve and I did not know what to do with it, then since I did not approve they held me back for another 1.5 hours, so in total I was there for 3 hours and they never bother to update me unless I asked. finally I told the rep that I had to pick up my daughter that was waiting for me. The other interesting thing which killed my trust in this dealership is that the service rep recommended that I change the 4 tires in 2 months max. I just got the tires last July/August!!!! There are more to talk about, but I think the experience was negative. More

Tremendous Service Jack Owens and Jeff took wonderful care of me soon as I walked in! Quick and awesome service see ya next time for my benz needs!!! Jack Owens and Jeff took wonderful care of me soon as I walked in! Quick and awesome service see ya next time for my benz needs!!! More

Purchased used Lexus We purchased a used Lexus RX350 and it was in fantastic shape. Worked with Gene, Nick and Norman. They gave us full value of our trade and made the pr We purchased a used Lexus RX350 and it was in fantastic shape. Worked with Gene, Nick and Norman. They gave us full value of our trade and made the process painless and quick. Worked with Richard for financing and he spent hours after the fact getting us a fantastic rate. Enjoyed our experience and would recommend MB of Beaverton. More

Sales Easy fair resposive. Norm was professional in handling our experience. Nothing about the experience was off putting. We would and have recommended Bea Easy fair resposive. Norm was professional in handling our experience. Nothing about the experience was off putting. We would and have recommended Beaverton Mercedes to our friends. More

Buying a new battery With the exception of the price for simply a battery replacement, every other part of my experience was wonderful. My thanks to Chris Walters and a With the exception of the price for simply a battery replacement, every other part of my experience was wonderful. My thanks to Chris Walters and all of his colleagues for their prompt action to replace my battery. Mike Wright More

Amazing ! Romano the manager and Tony Yan our sales adviser took such good care of us . Romano really worked with us on the price , he presented an irresistibl Romano the manager and Tony Yan our sales adviser took such good care of us . Romano really worked with us on the price , he presented an irresistible offer ! They were so kind , answered all of our questions and gave us time to think about our decision. I Love my new S560 ! I thank them for the awesome experience ! We will always buy our Mercedes from them . Thank you . More

Bruce is amazing! Bruce and Andrew took such great care of me. Buying a new MB was super easy and the service was top knotch! I will definitely come back for another on Bruce and Andrew took such great care of me. Buying a new MB was super easy and the service was top knotch! I will definitely come back for another once my lease is up! More

Amazing Customer Orientation It was a real pleasure to buy a car here. High quality customer service. Very helpful assistant that served with advises. Friendly atmosphere. I total It was a real pleasure to buy a car here. High quality customer service. Very helpful assistant that served with advises. Friendly atmosphere. I totally recommend them. More

Awesome experience! We had a wonderful experience with Ian! My family has grown to include two small children under the age of 3 making things like shopping for cars seem We had a wonderful experience with Ian! My family has grown to include two small children under the age of 3 making things like shopping for cars seem impossible. Ian offered to bring the vehicle to my home and drop it off for a test drive. I was so appreciative because we wanted to install our carseats on our own time and working with our kids' nap schedule rather than in the parking lot of a dealership. Ian actually did this for us twice! We are so incredibly happy with the purchase and service. More

Exceeding Expectations I didn't expect much when I first walked in. But, after spending a day here, I walked out with the exact car that I asked for. Nick and Stephen moved I didn't expect much when I first walked in. But, after spending a day here, I walked out with the exact car that I asked for. Nick and Stephen moved from pillar to post to make it happen and it was a true pleasure doing business here. More