Mercedes-Benz of Beaverton | Page 240

Scheduled service Chris was superb. Worked with my preferred schedule to drop my car off, provided a nice loaner for the day, and was quick and organized which showed h Chris was superb. Worked with my preferred schedule to drop my car off, provided a nice loaner for the day, and was quick and organized which showed he respected my time. The service on my car was completed within hours, covered an additional recall item, and was returned to me in good as new condition. The bill was exactly as quoted. I will always use M/B Beaverton for my service needs (and I've tried others in the area). Great job, Guys. Also - shout out to Tony for taking time to show me some of the new AMGs. I have a new wish list now. :-) More

Saved the Day! Had a flat tire that was not repairable and had to get to the closest dealer to get a replacement. Was @4 miles away and it was near closing time...c Had a flat tire that was not repairable and had to get to the closest dealer to get a replacement. Was @4 miles away and it was near closing time...called to see if they had the tire I needed in stock. They did and they stayed past their closing time to accommodate me and replace the tire. I offered to get a ride home and get it the next day but since it was a Saturday they offered to get it changed on the spot! Can not express my Thanks enough. The new Service Manager was super as were all the other staff! More

Attention to detail and making it right for the customer. I had an issue with the headliner and replacement part was not available . The dealer ordered the same from Florida which arrived well in time to get I had an issue with the headliner and replacement part was not available . The dealer ordered the same from Florida which arrived well in time to get the problem fixed. Also the service center was able to fix the rattling noise that occurred on my cars on slow speed, the source of which, was hard to detect. The technicians did a great job in locating the issue and fixing it. I am very happy with Mercedes Benz of Beaverton and their service center. More

B Service Went in to complete my B service and my vehicle was not washed or vacuumed before it was returned to me. I have been taking my vehicle here for a long Went in to complete my B service and my vehicle was not washed or vacuumed before it was returned to me. I have been taking my vehicle here for a long time and this was the first time that it was not cleaned up for me... very disappointing. Also, I had been told that the cost was going to be $50 less but when I was at the store they told me differently. More

GMC Acadia purchase, quick & easy. I was treated respectfully by Brian. The entire process was straight forward, simple and quick. Additionally, the dealership was clean and in good ord I was treated respectfully by Brian. The entire process was straight forward, simple and quick. Additionally, the dealership was clean and in good order. Thank you for a good experience. More

Efficient and thorough The B1 service is a large one as compared to the A1 (which is essentially focused on an oil change). Filters, some fluids, etc. were changed. Got a The B1 service is a large one as compared to the A1 (which is essentially focused on an oil change). Filters, some fluids, etc. were changed. Got a loner and the service was done “on time” as the air flow blower motor replacement spread over two days. More

Experience was above and beyond expectations I was very impressed how well I was treated from the first interaction with scheduling an appointment over the phone. I had an aftermarket warran I was very impressed how well I was treated from the first interaction with scheduling an appointment over the phone. I had an aftermarket warranty that they worked with to get covered what could be, and it was definitely not what I would say was a straight forward process. Even with the inclimate weather and some hand offs, I was kept in communication and was only a text message away if I had a question. By the end of this process, it was obvious that the staff has had enough experience to manage many uncommon things that crop up, and I was grateful for it. More

B Service The facility is always clean and well kept. The service department has been professional, prompt & friendly. Cost of B service is high compared to oth The facility is always clean and well kept. The service department has been professional, prompt & friendly. Cost of B service is high compared to other Mercedes dealerships. I travel 22 miles one way to bring my vehicle to have it serviced. Vehicle wasn’t washed other dealerships wash your vehicle during a similar B type service ie Sunset Porsche, Beaverton Acura. The free car wash card provided is useless to Vancouver owners unless your in a specific area. This vehicle purchased at this dealership Dylan did a Great Job and followed up with me say day when I had questions re: my B service. More

Best of the best When making one of the largest purchases in your life besides a house, it sure helps to deal with not only knowledgeable, super easy going salespeople When making one of the largest purchases in your life besides a house, it sure helps to deal with not only knowledgeable, super easy going salespeople, but salespeople WHO DON'T ACT SALESPEOPL-Y. I wanted a Ford, but the one I wanted was at a Mercedes dealership....so I expected the worst. I have pretty broad shoulders, so the chip I had on when I walked in was huge. Then I met Bruce. His office was full of sales awards and one bobble head dachshund. My chip shrank. Then I realized the owner, Andy, was a man I knew through his charity work. My chip shrank again. OK so they're cool, awesome people being nice, yeah right. THEY'RE GOING TO TRY AND TRICK ME AND....then they accepted my offer, made everything really easy and smooth and in no time was driving my new(ish) Ford truck away from Mercedes Benz of Beaverton. WHAT THE HECK IS WRONG WITH THOSE PEOPLE?! Answer: nothing. Totally recommend them as people...sales and otherwise. xoStorm More

Great overall experience Went in to look at both the C and E class. Great experience, Tony and the team took great care of us and definitely will recommend them to anyone int Went in to look at both the C and E class. Great experience, Tony and the team took great care of us and definitely will recommend them to anyone interested in Mercedes, amazing cars and amazing people.. More