Mercedes-Benz of Beaverton

Good But overall a very good experience but when you have a customers waiting in line and you hear and watch the Mercedes Benz employee thanking the customer i overall a very good experience but when you have a customers waiting in line and you hear and watch the Mercedes Benz employee thanking the customer in front to you and giving them 2 free car wash coupons and when you are closing out and paying and all they do is to tell you to make sure your rate them as excellent …. it think something is missing. Minor ting an still love the place but you just need to make sure you are offering the same to all clients and not just some. More

Excellent I love working with the service department. They always take care of me and my cars with respect, great customer service and promptness. I will not I love working with the service department. They always take care of me and my cars with respect, great customer service and promptness. I will not work with any other team. More

Extremely Happy In my humble opinion, Chris Walters is the best Service Advisor to work with! Together as a team with Rony Sager Certified Technician and Chris Browa In my humble opinion, Chris Walters is the best Service Advisor to work with! Together as a team with Rony Sager Certified Technician and Chris Browarski. The excellent customer service is refreshing. More

My next Mercedes I made an appointment for Black Friday. Everyone was great and the whole process was faster than expected. Excellent experience from the very beginnin I made an appointment for Black Friday. Everyone was great and the whole process was faster than expected. Excellent experience from the very beginning til the end. More

Excellent service! Thank you to Jeff again for going the extra mile to get what needed to be done on our Mercedes. We had a wonderful loaner car and I was kept up to dat Thank you to Jeff again for going the extra mile to get what needed to be done on our Mercedes. We had a wonderful loaner car and I was kept up to date on the repairs. This is the best customer service I have experienced at a dealership. I recommend them highly. They are honest and fair and are willing to work with you on priorities of repairs. We have had nothing but the best service here. More

Wonderful Had a great experience purchasing a second vehicle with Norm. He’s exceptional with customer service and makes it very easy. I would recommend him to Had a great experience purchasing a second vehicle with Norm. He’s exceptional with customer service and makes it very easy. I would recommend him to anyone thinking of buying a Mercedes. More

Spent 8 Extra Hours at Dealership It took over 6 hours to complete paperwork because they only had one Finance Manager working Salesman told me the car had Apple Play but had issues It took over 6 hours to complete paperwork because they only had one Finance Manager working Salesman told me the car had Apple Play but had issues setting it up. When I got home I still couldn't get it to work and he told me to bring it back for Service to look at it and we discovered the car didn't actually have Apple Play. He should know more about the car he sold me. Also I had to bring back the car to have the windshield wipers adjusted & replaced because they were skipping. More

Amazing experience They got me exactly what i was looking for, was very quick and sufficient, bruce is not listed bellow but he was the main one that helped. They got me exactly what i was looking for, was very quick and sufficient, bruce is not listed bellow but he was the main one that helped. More

Nice service. Had issues on my GL 450.......m Quick diagnosis and professional fix. Reasonable eatimation. Great service overall. -oil filter related parts leak Had issues on my GL 450.......m Quick diagnosis and professional fix. Reasonable eatimation. Great service overall. -oil filter related parts leak - Broken key lock More

Great trade in and Lease experience The dealership was very helpful and professional. They went above and beyond to make us happy, even after the deal was done. I’ve never had a salesman The dealership was very helpful and professional. They went above and beyond to make us happy, even after the deal was done. I’ve never had a salesman check in on how the new car was after the purchase was done. Very impressive! More