Mercedes-Benz of Beaverton

Great & clean dealership! Nice stuff! Professional! Everything are great except I need to wait one hour to seat down with the financial team to go over my options. The manager is the best! Everything are great except I need to wait one hour to seat down with the financial team to go over my options. The manager is the best! More

Good Experience Very nice sales and fast paperwork. Good communication and good price. Very comfortable to work with. Nice environment and nice management team. Like Very nice sales and fast paperwork. Good communication and good price. Very comfortable to work with. Nice environment and nice management team. Like car very much. More

Poor and Disappointing! No paperwork given! 2 weeks passed! We leased Merc-Benz C 300 4matic on Dec 22, 2018 but have not received copy of any lease paper that we signed even after 2 weeks. We did electronic si We leased Merc-Benz C 300 4matic on Dec 22, 2018 but have not received copy of any lease paper that we signed even after 2 weeks. We did electronic signature and were promised that we will receive papers via email. We send several email reminder and SMSs but still no response. Even car buy experience was very stressful with their bait and switch tactics. Very disappointing and poor customer service. They have zero appreciation of customers after deal is done. Would never do business with them in future. More

Personal Service I was concerned when one of my closest mechanics left the department. However my experience with his replacement has been outstanding! I am completely I was concerned when one of my closest mechanics left the department. However my experience with his replacement has been outstanding! I am completely satisfied with his knowledge and experience ( I have a classic 1994 500e ). In addition to his knowledge he has also been extremely generous with his time to educate me about how I need to take care of the vehicle. Dylan and Chris and the rest of service advisors continue to be outstanding. More

excellent customer service professional My service advisor was Jeff Betzler. He was one of the most professional/knowledgeable service advisors that I have ever worked with in my 50+ years My service advisor was Jeff Betzler. He was one of the most professional/knowledgeable service advisors that I have ever worked with in my 50+ years of driving. His can do attitude and motivation reflects on how professional the service department handles customers who may not be in the best mood when coming in for reparis. More

Great free service! I brought the car in with squeaky brakes. I was given a nice loaner and the parts were ordered from Germany. It took about ten days to get them and I brought the car in with squeaky brakes. I was given a nice loaner and the parts were ordered from Germany. It took about ten days to get them and fix the car but there was no charge at all for the service or the rental. Thank you, Mercedes Benz!!! More

Great experience Professional service and a great experience! Brett Greenen was fantastic to work with! He answered all my questions and let me take the time I neede Professional service and a great experience! Brett Greenen was fantastic to work with! He answered all my questions and let me take the time I needed to make the right decision for me. My next purchase will be here! More

Limited Brett knowledge of the smart car was very limited .. he showed little interest in providing me with the information that should be provided in a norma Brett knowledge of the smart car was very limited .. he showed little interest in providing me with the information that should be provided in a normal process of purchasing a car More

Great Service! I brought in my GLC 3000 for service. The call center was very courteous and efficient. I got scheduled quickly. The service staff were professional a I brought in my GLC 3000 for service. The call center was very courteous and efficient. I got scheduled quickly. The service staff were professional and friendly. My car got taken care of on time. Thanks to the team! Rosy Li More

Top notch customer service Bought 2019 GLC300, customer service from Brian Carew is awesome. He was very friendly and meticulous. I highly recommend him and the dealership. Than Bought 2019 GLC300, customer service from Brian Carew is awesome. He was very friendly and meticulous. I highly recommend him and the dealership. Thankyou Brian! More