Mercedes-Benz of Beaverton

out of warrantee work. I bought a used C350 from this dealer 12 months ago. About 6 months in a section of paint on the front bumper peeled away after a repaibny by the pre I bought a used C350 from this dealer 12 months ago. About 6 months in a section of paint on the front bumper peeled away after a repaibny by the previous owner to to cover normal road rash over the cars first 30K miles. Despite being out of warrantee and not the dealership responsible for the repair prior to my purchase this dealer stepped to the plate and repainted stripped and repainted the entire fromt bumper at $0 cost. Jeff Beltzer worked for several months as an advocate for me with MB North America and his dealer management team o resolve this. Because of the non-warrantee situation it was not a clean cut issue of MB responsibility. However I am impressed with Jeff's tenacity to resolve this in a manner that was not only economically in my best interests but also showed their commitment to their customer base. I have been a customer of MB products since 11982 and for good reason. The ownership experience is more than the fun you gain driving the car. It's also about the service you receive and my experience with this car just reinforces my commitment to these MB products and service. Thanks Jeff! More

Quick B Service Chris was able to get my vehicle in over the holidays and explained all the standard components of this service. He addressed a couple of issues that Chris was able to get my vehicle in over the holidays and explained all the standard components of this service. He addressed a couple of issues that required review and had the car in and out in less than 5 hours. More

Great experience I shopped around and got the best deal from Beaverton MB dealership, everyone was really nice and straight forward, I and my wife are very satisfied w I shopped around and got the best deal from Beaverton MB dealership, everyone was really nice and straight forward, I and my wife are very satisfied with their professionalism and kindness and we highly recommend this dealership. More

very satisfied with the service provided by Chris always very satisfied with the service provided by Chris he always provides valuable information and proposed solution, and let me make a decision he is v very satisfied with the service provided by Chris he always provides valuable information and proposed solution, and let me make a decision he is very careful for customer's feeling More

Responsive, Professional, Quick I had a small issue that needed quickly addressed or I would not be able to use my new auto for a planned trip. The Beaverton team was outstanding an I had a small issue that needed quickly addressed or I would not be able to use my new auto for a planned trip. The Beaverton team was outstanding and handled my issue within in 24 hours. I could not have been more satisfied. More

Owner Everything was good. Friendly staff. Worm environmental. Easy the schedule, convenient, clean environmental, great service, fast and quick service an Everything was good. Friendly staff. Worm environmental. Easy the schedule, convenient, clean environmental, great service, fast and quick service and a lot of great staff More

Outstanding Our salesman Bruce was a rockstar. He followed through on every detail. Buying a car from Bruce was flawless. They came through as they promised,no ga Our salesman Bruce was a rockstar. He followed through on every detail. Buying a car from Bruce was flawless. They came through as they promised,no games or surprises. More

Compassionate and professional! Extremely thankful for my advisor and friend Chris, as well as the institutional policies and practices that allow such professionalism and compassion Extremely thankful for my advisor and friend Chris, as well as the institutional policies and practices that allow such professionalism and compassion coexist in a mutually beneficial manner with the customers needs, wants, desires and overall 'best-interests' at the forefront and foundation of the process. Thankful for Mercedes Benz of Beaverton and especially, Chris Walters. More

First year service Prompt friendly service for my first year A service. Dylan communicated well with me and got the job done quickly. The waiting area is very comfortabl Prompt friendly service for my first year A service. Dylan communicated well with me and got the job done quickly. The waiting area is very comfortable. More

My experience Was treated promptly, professionally and as a valued customer as well as friendly. I found the communication process to be seamless including the t Was treated promptly, professionally and as a valued customer as well as friendly. I found the communication process to be seamless including the timely ness of the repair. My short and long term repair requirements were sensible and addressed my situation. My experience with this dealership goes back to its opening and has been more than satisfactory. More