Mercedes-Benz of Beaverton

I was delivered a car I did not agree to This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to s This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to standards. I cannot use the audio because it is so loud inside the vehicle I cannot hear clients on the phone. I was promised Apple Car Play with this newer version and it was not installed. The sales rep, Norm Hunter, is dragging his feet on what to do with this vehicle. The sales manager at Beaverton Mercedes has not contacted me despite numerous attempts to reach him and at least one voicemail message. The Mercedes HQ in Georgia claims they cannot get involved at the dealer level and has recommended I contact the dealer location directly. Really? Is this was LUXURY car buying experience has come to? Does anyone at another Mercedes location here in OR want my business? More

My experience was perfect. As soon as I arrived one of the staff was waiting for me, he was very professional and friendly as usual. I have been using Beaverton Mercedes for As soon as I arrived one of the staff was waiting for me, he was very professional and friendly as usual. I have been using Beaverton Mercedes for many services and will continue to do so. Dylan Rothamel Service Advisor was waiting to check me in and told me in detail what my service intailed and informed me that I had a loaner car waiting for me. He handles my account and has always be very professional and knowledgable. Thank you. More

Always receive great customer service! All of the staff is very professional and friendly, and I know my vehicle is in good hands! I feel confident doing business with Mercedes-Benz of Beav All of the staff is very professional and friendly, and I know my vehicle is in good hands! I feel confident doing business with Mercedes-Benz of Beaverton! More

Excellent Always top notch service and sales experience at Mercedes benz of Beaverton we have purchased 2 vehicles there and all our vehicles are serviced there Always top notch service and sales experience at Mercedes benz of Beaverton we have purchased 2 vehicles there and all our vehicles are serviced there. More

Outstanding team I just leased a GLC300 and couldn't be more pleased with the service and attention i was given. My salesman, Ian Kim, worked to get me a car and a dea I just leased a GLC300 and couldn't be more pleased with the service and attention i was given. My salesman, Ian Kim, worked to get me a car and a deal that met my needs. The team that backed him up from the manager all the way to the detailer were helpful and determined to work with me, not against me. I never felt cornered or pressured like I've felt in other car buying experiences. Beaverton Mercedes Benz will get my business again. More

Chris Walters has been fantastic I am not always able to schedule services in advance. Chris is always able to get me in ASAP and get the appropriate work done right away. I am not always able to schedule services in advance. Chris is always able to get me in ASAP and get the appropriate work done right away. More

Great staff and superior sales service! Enjoyed the experience purchasing my first Mercedes S550! Good staff and customer service. Really enjoyed the entire experience and would reccomend Enjoyed the experience purchasing my first Mercedes S550! Good staff and customer service. Really enjoyed the entire experience and would reccomend this dealership to anyone. More

Car Buying experience The salesman Kevyn Garnett was great!! He was very professional and explained things about the vehicle and the sales process. Help to make me feel com The salesman Kevyn Garnett was great!! He was very professional and explained things about the vehicle and the sales process. Help to make me feel comfortable More

Everything done quickly and efficiently One little scare when we arrived, the computer outside in the service area did not have our appointment listed. But they brought us to Christopher's d One little scare when we arrived, the computer outside in the service area did not have our appointment listed. But they brought us to Christopher's desk and he had it listed. They got us set up with a loaner so we could make our 10:30 appointment. Chris texted us when the car was done and answered a few questions about what was done We also worked with a younger man in parts about some touch up paint and a cargo mat. We saw the Cargo Mat on line for considerably less. He worked with someone and got the price within $20 so we bought it. The touch up paint was an exorbitant amount $40, but my husband didn't want to chance getting the wrong color. I personally would have tried on line. How many whites can there be?? Anyway, overall good experience with everyone. More

Recall and more I had my car in for a delayed recall servicing. While the servicing was in progress they discovered that a sealbelt was faulty, apparently from the t I had my car in for a delayed recall servicing. While the servicing was in progress they discovered that a sealbelt was faulty, apparently from the time of manufacturer. Chris arranged a loaner while the part was ordered. At the same time he gave me a price on a replacement rear view mirror. I couldn't be happier. More