Mercedes-Benz of Beaverton

Helpful and straightforward I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressu I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressure me, and helped me find a car I love. Highly recommended. More

Very simple straight forward process!!!!!! These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to anoth These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to another dealer for any of our auto purchases. More

Personable and prompt Spencer was training with Dylan (which I was informed in advance about) and both were pleasant to work with for the 40,000 mile service check-in. Spencer was training with Dylan (which I was informed in advance about) and both were pleasant to work with for the 40,000 mile service check-in. More

Eye-catching facility with inconsistent customer service This dealership is experiencing in my observations management changes that are the result of profit motivations and irregular delivery of service exce This dealership is experiencing in my observations management changes that are the result of profit motivations and irregular delivery of service excellence. I came to this facility due to one employee and notice a dearth of veteran personnel. Sometimes the service is extraordinary yet usually it is mediocre in substance from the service advisory staff or the personnel handling car arrival and delivery. The Mercedes experience needs improvement. The parts department continues to impress me as it seems to practice the mantra of 'do the right thing.' More

Rim Painting Had my GLE 350 rims painted at Beaverton Mercedes. Awesome experience. Great work and easy process. This dealership from purchase to rim painting w Had my GLE 350 rims painted at Beaverton Mercedes. Awesome experience. Great work and easy process. This dealership from purchase to rim painting was awesome. More

Filled like home. All I say every body from sales person to GM did an excellent job specially Brian Carew. 100% + Follow up service friendship,curtesy & honesty was pe All I say every body from sales person to GM did an excellent job specially Brian Carew. 100% + Follow up service friendship,curtesy & honesty was perfect good job. More

Thien was helpful and an outstanding sales man Thien do was really helpful and an outstanding service. I would recommend him to anyone who is looking for a car. He will hook you up with the best pr Thien do was really helpful and an outstanding service. I would recommend him to anyone who is looking for a car. He will hook you up with the best price possible! More

Oil change Awesome service and would recommend this delearship to all of the people I know. Always friendly fast and reliable. It's nice to be able to count on q Awesome service and would recommend this delearship to all of the people I know. Always friendly fast and reliable. It's nice to be able to count on quality service. More

Excellent executrion, poor facility Chris and was totaly awesome. Communication was excellent and checkout was superfast. Took a little while to get the loaner... this was ok as it ga Chris and was totaly awesome. Communication was excellent and checkout was superfast. Took a little while to get the loaner... this was ok as it gave some time to get coffee and coffee only. For a very nice facility they are lacking items that enhance the user experience. No snacks, fruit etc... we also own a lexus and their service area is always fully stocked. I have also written about this same topic a few years ago... do you guy even read these? Please contact me if you require further feedback Regards, Sheldon More

Good service Appointment was on time , good service , services time not too long . Friendly , I am recomment this best service ever for Mercedes . The best of t Appointment was on time , good service , services time not too long . Friendly , I am recomment this best service ever for Mercedes . The best of the the best More