Mercedes-Benz of Beaverton

Dylan is fantastic I’ve dealt with Dylan on both a warranty issue and a regular vehicle service and in both instances he was great to work with and made everything as ea I’ve dealt with Dylan on both a warranty issue and a regular vehicle service and in both instances he was great to work with and made everything as easy as possible for me. I don’t normally take the time to write reviews but with the time Dylan saved me, this was the least I could do to acknowledge my appreciation. More

Mercedes of Beaverton is awesome! Had a great buying experience with Tony Yan. He got the exact car we wanted from a nearby dealership within days and followed through on everything. H Had a great buying experience with Tony Yan. He got the exact car we wanted from a nearby dealership within days and followed through on everything. He really knows his cars and is confident in what he can do for his customers. Highly recommended! More

The service was lukewarm for a luxury dealership I was very underwhelmed by my experience getting a B service at this location. For a service that generates revenue for the dealership, the reception I was very underwhelmed by my experience getting a B service at this location. For a service that generates revenue for the dealership, the reception was lukewarm at best and my requests and concerns were addressed with a cursory 2 lines on my invoice. I was told 4 hours when I dropped my car off for the first appointment at 7, did not receive a call until 45 minutes prior to close that the car was ready without any explanation. I had an issue with my keys and did not receive a call that they diagnosed the issue - the answer I got when I picked up the car was a simple “we could not replicate the problem” !!! I was interested in getting a tow hitch and roof cross bars installed, did not receive a call to discuss options - but a 2 line quote was included in my invoice for a ridiculous 5k for the hitch and $500 for the cross bars. Did not seem like they were interested in my business. Will not use this dealership again. More

Recall service. Intake manifold and air pump service. GL was serviced. Service department is always efficient. Worked with Jeff initially then Dylan. Usually work with Dylan. Jeff was helpful and patient GL was serviced. Service department is always efficient. Worked with Jeff initially then Dylan. Usually work with Dylan. Jeff was helpful and patient as I dealt with my extended warranty company. Dylan always a pleasure to work with. More

Easiest car buying experience Tony is truly a salesman of the people. He worked tirelessly to find the right car for me and my budget. I would highly recommend Tony to anyone looki Tony is truly a salesman of the people. He worked tirelessly to find the right car for me and my budget. I would highly recommend Tony to anyone looking to buy a car. He will make your car buying experience as easy as possible! More

The best of the best You won't find another dealer like Tony Yan. He simply is the best and will give you the best price out there. It's the only time where I've been ex You won't find another dealer like Tony Yan. He simply is the best and will give you the best price out there. It's the only time where I've been excited to buy a car and not feel like I'm being screwed on pricing. He will find what you want and you'll be happy. I highly recommend him for when you think about about getting your next car. You won't be disappointed! More

Quick service of oil change I have been working with this dealership for longtime so far so good!! Quick service and best oil change, I recommend anyone to do service to this dea I have been working with this dealership for longtime so far so good!! Quick service and best oil change, I recommend anyone to do service to this dealership. More

Finest Customer Service Experience - Sheer Excellence As a customer, working with Tony was a great experience. He listened and understood my needs, and he worked to get me the car that met my needs. His As a customer, working with Tony was a great experience. He listened and understood my needs, and he worked to get me the car that met my needs. His customer service etiquette is excellent. We need more customer representatives like Tony in retail services. I highly recommend Mercedes-Benz Beaverton for demonstrating sheer excellence and providing the finest customer service.. More

Very bad impression There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less than 10 mins to finish maintence my car. The manager’s name is Jeff Beteler.Didnt say anything to me kind like a racist to Asian. Worst service experience ever. I won’t do maintence in Bearverton anymore and won’t recommend my friends come here as well. More

Service A Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving his own Mercedes:) More