Mercedes-Benz of Beaverton

New E350 Great overall experience with the process. Bought a new E350, had to bring it back for a small service detail along with having the plates placed. Loa Great overall experience with the process. Bought a new E350, had to bring it back for a small service detail along with having the plates placed. Loaner was ready as promised, car was washed and all service was done above expectations. Thank you Brandon and Chris for making iy easy! More

All's well that ends well This is an update on my review of Mercedes-Benz of Beaverton dated 7/23/14 describing my purchase of a CPO 2012 SL550. Reference to the original revie This is an update on my review of Mercedes-Benz of Beaverton dated 7/23/14 describing my purchase of a CPO 2012 SL550. Reference to the original review will show that there were multiple problems either missed by the CPO inspection process, or if not missed, at least not corrected before offering the vehicle for sale as a CPO vehicle. I am please to report that, after that inauspicious start, Mercedes-Benz of Beaverton has stood solidly behind their product. Brandon King and Collan Knutson made sure that all the needed parts were special-ordered and delivered, and Rob Temple and his service technicians went out of their way to correct the deficiencies and effect the repairs needed to restore the vehicle to pristine condition. Finally, General Manager David Richardson kindly consented to reimburse me for the cost of the faulty tire that was slowly leaking air, but was unrepairable. As a result of this experience, I can assure future customers that this dealer will go the extra mile to make sure that the buying experience turns out well despite any "bumps" along the way. More

Great Experience, really easy and not intimidating! Wow! Talk about fast, easy, and not intimidating. I never really thought someone like myself could be driving a brand new Mercedes, but Brandon King m Wow! Talk about fast, easy, and not intimidating. I never really thought someone like myself could be driving a brand new Mercedes, but Brandon King made it happen, and really got me a great deal that I couldn't be happier with. He actually saved me money by getting me a fabulous lease on a 2014 C250, which was cheaper than the 2009 C300 I was financing. Super option for those that don't want to worry about maintenence issues, and are interested in upgrading to a super luxurious (and newer) Mercedes every couple of years! I am living my dream of owning one of these cars, and every time I drive its a reminder of how grateful I am that Brandon made it happen. He was never pushy, but corresponded with me often through email and the occasional phone call, which is conducive to my work schedule and lack of time through the week. He never forgot about me, and when it was time-he made me an offer that was fair and I couldn't refuse. If you think you can't afford a car here, think again! Everyone deserves to be as happy with their vehicle as I am! More

Switched my services Beaverton Was so frustrated w/ Mercedes of Portland, I decided to go to Mercedes of Beaverton( even tho they are not as convenient as Portland. Yes I know they Was so frustrated w/ Mercedes of Portland, I decided to go to Mercedes of Beaverton( even tho they are not as convenient as Portland. Yes I know they are both owned by Lithia) Bought a used Mercedes and now have both cars serviced with Rob Temple. He is always prompt, polite, and honest. He is a pleasure to work with!! More

Exterior Paint,Fabric Protection,Interior Vinyl Leather I thought the men that did the 4 jobs on our new M-Class 350 were very through cleaning masking adding the paint sealant, Fabric protection, interior I thought the men that did the 4 jobs on our new M-Class 350 were very through cleaning masking adding the paint sealant, Fabric protection, interior Vinyl/Leather protection did a very professional job and that added the Clearmask; I had to look very hard to tell that it was even their. I couldn't smell anything after it was done and amazed how clean the whole car was when the wife picked it up. I would recommend anyone to do a better job than the men at Beaverton Mercedes-Benz. Sincerely, Russell Bailey More

The BEST This dealership is the most congenial, friendliest and most accommodating with whom we have EVER dealt - and we are not teenagers! Norm is awesome t This dealership is the most congenial, friendliest and most accommodating with whom we have EVER dealt - and we are not teenagers! Norm is awesome to work with but the service department is equally excellent. We are SOLD. We feel like we have new friends who truly take care of us. Thanks, Norm, for all of your help. You are the greatest! More

The Quintessential Car Service Experience My experience with Beaverton Mercedes has been very enjoyable. I have owned 24 new cars in my lifetime and my experience with Beaverton Mercedes sales My experience with Beaverton Mercedes has been very enjoyable. I have owned 24 new cars in my lifetime and my experience with Beaverton Mercedes sales people and service employees, including the parts department, has by far been my favorite of all the dealerships I have done business with. When I arrive at the Beaverton dealership I am treated in such a manner that makes me feel like I am the Sultan of Brunei and all of the people under my power are trying to make me happy. Many kudos to the class the Beaverton Mercedes dealership spews out to it's customers. Sincerely, Bob J. Mc Farland Salem, Oregon More

Rest assured The dealership as a whole does a horrible job of connecting with their current customers- HOWEVER I finally have something great to say- and it is abo The dealership as a whole does a horrible job of connecting with their current customers- HOWEVER I finally have something great to say- and it is about the service department. Rob Temple and the crew were great in getting me checked in and getting my car serviced. They delivered on their promise and my car was very clean when I came to pick it up. Finally a great job that will keep me coming back. More

Honest Person Rob Temple, Few weeks ago i went to have my tires checked at the local tire store where i purchased them, while i was there i was told my tires pre Rob Temple, Few weeks ago i went to have my tires checked at the local tire store where i purchased them, while i was there i was told my tires pressure sensor is bad and i need to replace them, when i asked how much they are, the service advisor said around $100 for each,for all 4 little over $400, and he said they will be able to do the job in 2 hrs, i went out side the store and called Rob and told him about my problem, Rob said bring the car here and we will reset it for you, the sensor for this car it should be fine, you do not need to replace them, within few hrs i went down to Mercedes Benz of Beaverton happened to be Rob was out on lunch, but one of the service advisor helped me within few minutes at no cost at all Guy like Rob will keep bringing customers to Mercedes Benz of Beaverton using his honesty advising. I will always recommend Rob and Mercedes- Benz of Beaverton to anyone including friends and family. Thank you Rob More