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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,917 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,917 reviews

January 15, 2023

Not sure why the car was not ready to deliver after your preowned inspection Pencil whipped I suspect More

by DEAN36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thien Do, Jeffry Cook
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 15, 2023

Pleasant, knowledgeable, and good people in the finance department. Sales was good as well in that Mr Murphy was responsive to my emails. More

by JAMES.R2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thien Do, Patrick Murphy
Report | Print
Jan 16, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We truly appreciate your business and the kind words for our finance and sales departments. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2023

Every time I deal with this dealership I have a great experience. Their service dept is the best. Shak took really good car of me - good working with Craig and the entire team in the pick up group... More

by BILLGIBSONDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq 5 stars, Vadim Balashov
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Jan 15, 2023 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2023

Love this place. Everyone is very professional. Jeffry and Thien were very professional in explaining all the details More

by lykalab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thien Do, Jeffry Cook
Report | Print
Jan 15, 2023 -

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 14, 2023

Tough to deal with an get a hold of, had to follow up many times. Didn’t wash the car like they told me they would. I expect so much more when I purchase a Mercedes. More

by SEAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thien Do
Report | Print
Jan 18, 2023 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, Sean, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 12, 2023

Every time I deal with this dealership I have a great experience. Their service dept is the best. More

by Evan Wicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2023 -

Mercedes-Benz of Beaverton responded

Thank you, Evan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Service manager Chris was awesome, straight up honest and appreciated his transparency, smooth all around More

by BOBBYNANDA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Service people are pretty kind and they message me when they find battery problem. They tried their best to be in time. Nice work! Keep going! More

by GU5115
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
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Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Great experience,excellent customer service,definitely would recommend this dealership and it’s service department More

by Fabylozano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Everything great and on time, while I waited. Appreciated the car wash. Also enjoyed refreshments while waiting. Glad to get batteries on keys changed. All personnel were friendly and efficient. More

by PATRICEIKE
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember names.
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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