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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,841 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,843 reviews

May 15, 2022

Unfortunately I haven’t had great experience with this dealer from my first visit thru a couple of services I had so far. More

by KATHY.LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember any name
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visits didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
May 15, 2022

Detail on the car, retailer went through the paint in areas on the vehicle. A little more attention would be in order. More

by SYMINGTON4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stomenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlado Baturan
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
May 14, 2022

Smells from rear brakes after driving I called and was told it takes a while Should tell me when I picked my car More

by CHHAYTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shak
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
May 14, 2022

We recently purchased a new GLC, and the whole experience was fantastic. Brett and Mejram helped us through the entire process and we never felt pushed but instead it was a very professional and attentive st More

by Magnus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review, Magnus. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
May 14, 2022

Great customer service ! Long wait due to chip shortages but finally got it!! Nice Dealership More

by PRAMOD_KARANJIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett , Noel Preston
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
May 13, 2022

This time I was impressed by the new way of showing the process of the repairs and Services on video step by step communicating w me. AWESOME Job!😄 More

by ANA.SIERRA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
May 13, 2022

Courteous, knowledgeable, professional. Brett made me feel at ease throughout my purchase, attentive, answered all my questions and helped me setup and learn about my new car. Will recomm More

by JLH634
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that Brett had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
May 12, 2022

If it was possible to not select a star, that would have been the choice. Purchase our car from this dealership a few years ago. Great service then, however, the service the last year or so has been horribl More

by Donna Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan
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May 15, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Donna. We're very sorry to see that you haven't had the best experience at our dealership recently. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
May 12, 2022

Good service. Communicative. I appreciate being able to schedule online and pay before I get there. More

by HSTEVENS1497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
May 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
May 11, 2022

I thought the price for what I had to have done was a little much. More

by CCREESE93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
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