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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,916 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,916 reviews

May 02, 2022

Pathetic service. I would give 0 rating. Called 10 times but couldn’t get hold of the advisor. use. Advisors don’t check their emails too. Service desk/help desk is o More

by LIVEOREGON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
May 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, we are very sorry to hear this. If you'd be willing to give us another chance, please send me a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits or calls the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Shaq is fantastic. Quick at responding and always looking for a solution to make you happy More

by Jtjphess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Mercedes benz of beaverton if five stars all the way. Courteous and professional from drop off to pickup. More

by S.PEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Always had a great experience with the people who have helped me here. Great service, terrible call center that schedules appointments though. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Vadim Balashov
May 03, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Great customer service and gets back quickly on questions asked about vehicles brought in for service! More

by JSSCHOLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Shaq provides excellent customer service. Every time I’ve been in for service, it’s done in a timely manner. More

by JDHOLTINFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
May 03, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Shaq provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 30, 2022

Great customer service, Patrick was extremely helpful and communicated with me often. I was coming in from out of town to make the purchase and he was very understanding. The car was clean, filled with gas a More

by MEGAN.TORBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Thien Do, Noel Preston
May 02, 2022 -

Mercedes-Benz of Beaverton responded

Megan, thank you so much for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 30, 2022

Dale Villar Acelar and his team have now helped us acquire 3 Mercedes-Benz vehicles and we wholeheartedly recommend them to all our friends and family. They are extremely professional, responsive and More

by jtrunick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz, Dale Acelar
May 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dale and our team here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 29, 2022

Good service, was given a cheaper quote at another location but your location was able to match. More

by JENBEAR8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 29, 2022

Chris and his team did a good job! Thanks again for your help and I will come back next time More

by HUAXIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Chris and our team were able to help, and we look forward to seeing you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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