Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,916 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

Directions

By Type

Showing 2,916 reviews

April 03, 2022

Nathan Burke and the Service Dept were superb! Fast efficient and courteous service. Very helpful. More

by Paulburgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burke
Report | Print
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our Nathan and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 02, 2022

Great, efficient service. On time and really fantastic. Nice lounge for relaxing. Thank you for your service More

by TODDBORUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 02, 2022

Service agent was dismissive & rude. I asked instead to deal with the manager and was told he would arrive an hour later. I was eventually helped by the service manager who did not ac More

by FORANDY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unfortunately, I don’t remember the name of the young man that helped me.
Report | Print
Apr 19, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 01, 2022

Very unorganized. I had appt email but dealership did not have any vehicle on their service schedule. Very unhappy after long drive there. Took my vehicle to a better More

by COCHRANCLANPDX
Recommend Dealer
No
Employees Worked With
Rob
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 01, 2022

I wanted to say thank you to Jeff Cook and Robert Olsen for their excellent support and professional service with my purchase. Would certainly recommend Mercedes-Benz of Beaverton to other friends and fami More

by rdenahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cook, Robert Olsen
Report | Print
Apr 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Robert and Jeff and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

March 31, 2022

Always wonderful attentive service, exceeding my escalating expectations. They go above and beyond to make sure I’m happy and satisfied. More

by SLAYTONTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 31, 2022

Last visit was replacement for flat tire created by pothole on freeway. Car was towed in and dropped of on a Sunday. Dealer called first thing Monday with options and price More

by messer, helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins, Christopher Browarski
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

Helen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 31, 2022

Shak was very helpful. Very good Customer Service. I’ll pick again Mercedes on Canyon Rd More

by CIRCOTA.ADRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Apr 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 30, 2022

Patrick was very helpful when we purchased our car. The service department also did a great job! More

by BLUETUB
Recommend Dealer
Yes
Employees Worked With
Patrick Murphy, Vadim Balashov
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

March 30, 2022

Had them do a bit of outside detailing. Had all day and results weee outstanding. Received updates via phone and text to keep me informed. More

by caplanri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

1
...
89
90
91
...
292