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Mercedes-Benz of Beaverton - Service Center

Portland, OR

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1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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May 01, 2021

Nice efficient and clean friendly offered a ride even though I didn’t need one will be back for next service when it is needed More

by ERIC@FULLERTONWINES.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin, Seth Lee
May 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon, Eric! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 30, 2021

Rebecca was great. I always had a great experience with Chris Walters. I will recommend them to friends and family. Thanks again. Way to go..... More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Apr 30, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Sammy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 29, 2021

Good job 👍 . Every thing is on timer. They did a great job on my car. People are friendly, and I definitely will recommend to my friends and family. More

by CHUNCHU89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Yan, Rebecca Lee
Apr 29, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 28, 2021

Very friendly staff.Good experience this time Very friendly staff. Good experience this time round. When I bought the car last year I felt that the accounts staff had a chip on their shoulder. More

by Naveed Hasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 29, 2021 -

Mercedes-Benz of Beaverton responded

Hello Naveed, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 28, 2021

I don’t like Mercedes Beaverton. I had BMW before and I always had to excellent service with them. Here no one cares! I asked about navigation 4 times and still did not get answer! After getting service do More

by Misskaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Fitzgibbon
April 28, 2021

Thanks Richard for taking care of all the issues on our list. Thanks for sharing how to program the mirrors and having the tech come put the tools in the spare tire compartment. I would like to say also More

by CHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Fitzgibbon
Apr 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 28, 2021

Easy to schedule, timely and professional! The person I talked to on the phone was a delight and answered my many questions as I had not been there before. More

by mbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 28, 2021

Chris was awesome, helped me with all the problems I had. Excellent customer service delivered my car in a timely manner and kept me on the loop about the repairs. More

by Eduardo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 29, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy Chris provided you with such a positive experience! We sincerely value your business, Eduardo and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 27, 2021

The key to service is communications! Too many communicaes are better and with voice mail, messaging, etc. this should never come up. For owners awaiting longer term I think twice a week or when a More

by nrkmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Fitzgibbon
Apr 28, 2021 -

Mercedes-Benz of Beaverton responded

Hello, Thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, I would like to try and turn your experience around. When you have a chance, please reach out to me. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 24, 2021

Christopher Browarski was great, my car was done on time. Chris was courteous. The service was good except for the fact I have never been offered a loaner here Beaverton. I had every time I went to a dealers More

by ALAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Apr 25, 2021 -

Mercedes-Benz of Beaverton responded

Alain, thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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