Mercedes-Benz of Beaverton - Service Center

Need some serious organization. Taking an hour to drop off a car with an appointment is unacceptable. Manager needs to understand that a customer waiting takes precedence over "finishing up some paoerwor off a car with an appointment is unacceptable. Manager needs to understand that a customer waiting takes precedence over "finishing up some paoerwork". More

They will get you in and out and take as much of your money as you will allow them too. They go by the book. money as you will allow them too. They go by the book. More

Staff was so polite and efficient! Pleased to find a clean car at pick up... vacuumed as well. All around a pleasant experience. Richard was my service coordinator and was super nice! clean car at pick up... vacuumed as well. All around a pleasant experience. Richard was my service coordinator and was super nice! More

I never had a worst service experience in my life. I did change my Range Rover for a g wagon to because of the service but it his Mercedes dealer put the Mercedes-Benz name really low. change my Range Rover for a g wagon to because of the service but it his Mercedes dealer put the Mercedes-Benz name really low. More

Really the best service I’ve ever received. Looking for ward to seeing you on my next oil change max was really very nice as well ward to seeing you on my next oil change max was really very nice as well More

Nice people and waiting area. Also was relatively quiet. Typing out more words for the minimum words required for this review. Thank you Max. Word Typing out more words for the minimum words required for this review. Thank you Max. Word More

Chris was extremely help and very detailed explaining what’s wrong with my car. I appreciate the help. The loaner process was seem less. Thank you what’s wrong with my car. I appreciate the help. The loaner process was seem less. Thank you More

Needed air in the tires on my AMG. When filling them noticed a problem with it and concerned with safety, fixed the problem. Great service! And very friendly! noticed a problem with it and concerned with safety, fixed the problem. Great service! And very friendly! More

A1 Service Due All was great, but there was an issue with the steering wheel cover last time I was in. Dylan said it would be replaced during my next visit. When I m All was great, but there was an issue with the steering wheel cover last time I was in. Dylan said it would be replaced during my next visit. When I mentioned it to Chris, he wanted to see it, which is fine. He told me that it was just wear and tear, but I told him I was told it would be fixed. I let them know when I scheduled the appointment as well. He said he would check on it. When I picked up the car, he let me know it was replaced, only because he had one in stock. I said thank you, hope that was okay. He said he was out labor and didn't sound very happy. I actually felt crappy when I left, instead of pleased to have the work done. I would have kept to myself, but you probably need this feedback. After paying $532.92, I probably wont be back. Not positive which Chris I worked with, since we were all wearing masks. I think Browarski but not positive. More

Service Department is top notch. Thoroughly inspected my car and replaced item without without charge. They had a loaner reserved for me. My car looked great when it was ready. car and replaced item without without charge. They had a loaner reserved for me. My car looked great when it was ready. More