Mercedes-Benz of Beaverton - Service Center

Great communication without being pushy allowing me to make my own decisions. I came in for one thing and Chris noticed I was needing something else, so we added it to t without being pushy allowing me to make my own decisions. I came in for one thing and Chris noticed I was needing something else, so we added it to the service. More

Warranty Issue Resolved I had a concern about a button. I was transferred to parts to check if it was in stock and then had it ordered, then transferred back to service to s I had a concern about a button. I was transferred to parts to check if it was in stock and then had it ordered, then transferred back to service to schedule the evaluation and installation of parts. I was given a loaner. I purchased several accessories from stock and they installed it all and washed it free. I left msg for Dylan to check if it was warranty item. It was! More

Service Center Poor customer service. Misleading. No follow up from the dealership management even though we were told someone would be calling us. Very disappointin Poor customer service. Misleading. No follow up from the dealership management even though we were told someone would be calling us. Very disappointing in every interaction. More

Best service Service staff are always welcoming, kind and courteous. The mechanical work is of the highest quality and if waiting, the work is done in a timely man Service staff are always welcoming, kind and courteous. The mechanical work is of the highest quality and if waiting, the work is done in a timely manner. More

brake pad replacement I was able to bring my car for the brake pad replacement on the same day as I called for an appointment. It was complete at the time promised. Servi I was able to bring my car for the brake pad replacement on the same day as I called for an appointment. It was complete at the time promised. Service rep was very accommodating. More

Great service and customer orientation The took care of all my belongings and found a sufficient solution. All stuff was very friendly and customer oriented. I would recommend this branch. The took care of all my belongings and found a sufficient solution. All stuff was very friendly and customer oriented. I would recommend this branch. More

Exceptional Service! We had an emergency and this store saved us. Great group of people with super positive energy! I’ve been to Portland, Wilsonville, and now Beaverton. We had an emergency and this store saved us. Great group of people with super positive energy! I’ve been to Portland, Wilsonville, and now Beaverton. These guys are top notch from service to the boutique shop inside. Thank you all so much for helping us and taking extra care of our ML. Noel is the best! More

Service took longer than anticipated Service said would take 1 to 1.5 so I waited rather than taking a loaner but took 3 hours and no one came to tell me it was taking longer than expecte Service said would take 1 to 1.5 so I waited rather than taking a loaner but took 3 hours and no one came to tell me it was taking longer than expected More

Service Team Pros The service team at Mercedes Beaverton are the best. It was a pleasure working with Christopher Walters and Chris Browarski. These guys work like a The service team at Mercedes Beaverton are the best. It was a pleasure working with Christopher Walters and Chris Browarski. These guys work like a team and were so efficient at getting me checked in and then on my way, while their Service experts resolved the issue. I returned later in the day to find the car washed and vacuumed. My 3 yr old car looking like new. This dealership and the service department have consistantly been one of the best I've every worked with. More

Friendly and Fast Service Chris is wonderful to deal with and is always considerate of my time, which I highly appreciate. The service facility is clean and welcoming, the cof Chris is wonderful to deal with and is always considerate of my time, which I highly appreciate. The service facility is clean and welcoming, the coffee machine is a plus. More