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Mercedes-Benz of Beaverton - Service Center
Portland, OR
1,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,845 Reviews of Mercedes-Benz of Beaverton - Service Center
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March 27, 2015
Always excellent service Rob Temple is always helpful in making sure my vehicle gets the proper attention. My only concern was the price of replacing some spark plugs. While I Rob Temple is always helpful in making sure my vehicle gets the proper attention. My only concern was the price of replacing some spark plugs. While I understand that today's automobiles are much more complicated, the cost seemed excessive. More
by randrum
Employees Worked With
Rob Temple
Helpful March 18, 2015
Excellent service with positive attitudes! I don't normally write reviews, but I feel compelled to do so today because I was very pleased with my service advisor, Brandon Green. He was very fr I don't normally write reviews, but I feel compelled to do so today because I was very pleased with my service advisor, Brandon Green. He was very friendly and answered all of my questions regarding the service, what it entailed, and how the warranty process worked. I was also extremely impressed when after my repair and A service, Brandon indicated that he had no suggestions for additional work/repair and that my car passed inspection with flying colors! I am so used to dealerships trying to upcharge or convince me to have more work done on the car than is necessary. This experience had a huge impact on my level of trust in your dealership. Kudos to Brandon! More
by DLC
Employees Worked With
Brandon Green
February 27, 2015
Courteous and professional approach Good professional approach as always! I dealt with Brandon Green this time and found him knowledgeable and willing to help and guide. Keep it up!! Good professional approach as always! I dealt with Brandon Green this time and found him knowledgeable and willing to help and guide. Keep it up!! More
by JSC
Employees Worked With
Brandon Green
February 20, 2015
Great experience Had a great experience at MB of Beaverton. Prompt service, loaner car provided, and service was completed on time as stated upfront. Covered maint Had a great experience at MB of Beaverton. Prompt service, loaner car provided, and service was completed on time as stated upfront. Covered maintenance was even nicer with zero out of pocket cost. More
by MB owner
Employees Worked With
Rob Temple
February 15, 2015
Great Service!! I thoroughly enjoyed working with Chris Walters! He was professional, courteous, and very helpful! The service was fast and my loaner car was awesom I thoroughly enjoyed working with Chris Walters! He was professional, courteous, and very helpful! The service was fast and my loaner car was awesome ... a red convertible!! Would highly recommend this dealership to anyone that asks!! Thank you! More
by Cindy B.
Employees Worked With
February 10, 2015
Great car service experience at Mercedes Benz of Beaverton Brought in our mercedes benz car for regular service and we were well received by everyone we talked to on the service team. The service adviser expla Brought in our mercedes benz car for regular service and we were well received by everyone we talked to on the service team. The service adviser explained in detail the work to be done on the car, the approximate costs and the time it will take. This was our fourth visit to the service facility and we are very satisfied with the quality of work on our cars (C240 and E350). We recommend this dealership for all your car service needs. More
by erastok
Employees Worked With
Rob Temple
January 24, 2015
owner very good at their job, fast and courteous, will always come back here for service and anything else that is needed for my car, Thank you, Amer very good at their job, fast and courteous, will always come back here for service and anything else that is needed for my car, Thank you, Amer More
by kkraley
Employees Worked With
Brandon Green
January 22, 2015
One word... Awesomeness! Chris, was a rock-star! I didn't have an appointment, but needed help with replacing a dead battery. Chris got me in immediately and resolved my pr Chris, was a rock-star! I didn't have an appointment, but needed help with replacing a dead battery. Chris got me in immediately and resolved my problem in less than 2hrs. More
by DionMancia
Employees Worked With
August 04, 2014
Switched my services Beaverton Was so frustrated w/ Mercedes of Portland, I decided to go to Mercedes of Beaverton( even tho they are not as convenient as Portland. Yes I know they Was so frustrated w/ Mercedes of Portland, I decided to go to Mercedes of Beaverton( even tho they are not as convenient as Portland. Yes I know they are both owned by Lithia) Bought a used Mercedes and now have both cars serviced with Rob Temple. He is always prompt, polite, and honest. He is a pleasure to work with!! More
by MLee424
Employees Worked With
Rob Temple
June 25, 2014
Surprises I was told that the service would take 3 hours and that a loaner car would be available for me to use. The loaner car was not available but I did get I was told that the service would take 3 hours and that a loaner car would be available for me to use. The loaner car was not available but I did get a ride to and from another appointment I had. Since the service only ended up being 1.5 hours, it ended up being ok to not have the loaner car. Had the service needed to be longer, I would have been very disappointed since I had several errands I needed to accomplish during that time. The price for labor, over $300 for 90 minutes, was more than double the highest range of $110-140 from a reputable quoted application. I think that the labor cost was excessive and very out of line with the industry, possibly even for Mercedes. I did not agree that the range was non-Mercedes quotes are adjusted for this area and make for "Mercedes-Benz C300 Maintenance Service B in Portland, OR". More
by 11MercedesC300
Employees Worked With
