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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,845 Reviews
Call Service Center (503) 296-1700

1,845 Reviews of Mercedes-Benz of Beaverton - Service Center

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April 26, 2023

One of the best experiences I had buying a new car My salesman was very knowledgeable so helpful Norman is the best More

by ROBERT.ZEKO
Recommend Dealer
Yes
Employees Worked With
5
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Apr 26, 2023 -

ROBERT.ZEKO responded

I would suggest anyone looking for a Mercedes to call Norman

Helpful
April 26, 2023

Great! My service rep was excellent even though I can't remember his name. He was awesome. I can't say that I'm totally satisfied this time since they could More

by WILLYALLEN1
Recommend Dealer
Yes
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Apr 27, 2023 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
April 13, 2023

Everyone I deal with is exceptionally helpful and kind. Having a vehicle with an issue can be stressful but they make the experience easy every time. More

by STACEYPARKER19
Recommend Dealer
Yes
Employees Worked With
Shak and both loaner car guys. Everyone is top notch!
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Apr 14, 2023 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Beaverton to be a positive one. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
April 12, 2023

Great experience each and every time Treated excellent, good pricing, car done on time. Only place I take my car More

by liveoregon1
Recommend Dealer
Yes
Employees Worked With
Shak
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Apr 14, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
February 27, 2023

This is the first time I used Mercedes-Benz of Beaverton. They met my expectations. More

by BRIANTODD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
February 26, 2023

Service OK. 5 days later the battery is flt and car won't start so am unsure that sort of checks were done on that More

by saaaknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2023 -

saaaknight responded

Good service but flat battery 5 days later so i am not sure what checks were done on that.

Helpful
February 24, 2023

They did a good job following through with recommended service that was required for my car More

by JJOH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
February 24, 2023

Great service and communication, highly recommended for anyone looking to service their luxury car in the area More

by spitzkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
February 21, 2023

I asked to look at the noise when it started up, it’s a sweet for about a minute or so. It was not addressed now my warranty is up with Carvana and I will have to pay out if pocket to fix it. Possible belt More

by CHAMPOUXNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
February 19, 2023

Despite problems with my SL500, I always feel well-taken care of by my service rep, Chris Browarsky. More

by SAVICKIWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and the team met your expectations. Thank you for choosing Mercedes-Benz of Beaverton, we look forward to having you as a valued customer for many years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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