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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,849 Reviews
Call Service Center (503) 296-1700

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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May 03, 2022

Service Counselor did a great job - Update promptly with problem occurs and fixed it as promised - Thank very much for your best service More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
Report | Print
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Alexander. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2022

Shak - my service advisor is excellent. Knowledgeable and accommodating. Impressive in communicating and personable style. More

by CASTI.BHAMIDIPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Shak” Dodangoda
Report | Print
May 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2022

Nice that they had two electric vehicles on display in the showroom - a Tesla and an Audi. More

by EVOLVES_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
May 04, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Shaq provides excellent customer service. Every time I’ve been in for service, it’s done in a timely manner. More

by JDHOLTINFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
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May 03, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Shaq provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Pathetic service. I would give 0 rating. Called 10 times but couldn’t get hold of the advisor. use. Advisors don’t check their emails too. Service desk/help desk is o More

by LIVEOREGON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Report | Print
May 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, we are very sorry to hear this. If you'd be willing to give us another chance, please send me a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits or calls the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Shaq is fantastic. Quick at responding and always looking for a solution to make you happy More

by Jtjphess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Mercedes benz of beaverton if five stars all the way. Courteous and professional from drop off to pickup. More

by S.PEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
Report | Print
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Always had a great experience with the people who have helped me here. Great service, terrible call center that schedules appointments though. More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Vadim Balashov
Report | Print
May 03, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 02, 2022

Great customer service and gets back quickly on questions asked about vehicles brought in for service! More

by JSSCHOLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 29, 2022

Good service, was given a cheaper quote at another location but your location was able to match. More

by JENBEAR8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
May 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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