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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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July 05, 2021

Great service and good feedback on next services needed and why. Loved being offered a loaner for the day and my car being cleaned at pickup More

by TARENA.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 06, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time, Tarena, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

I thought I had made an appointment online but I must have done it wrong because when I got there I was not scheduled for any service. I had driven from Astoria so they fit me in. The service department More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 01, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Excellent customer service Rebecca. I’m all the way from Astoria and they didn’t have a loaner(which they usually do) so Rebecca for us to Lyft to and from our destination. Thank you so much. More

by juquia9395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Juquia, Thank you! Rebecca and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Rebecca, in service, was exceptional. She patiently listened to all my concerns and was very professional and prompt. I love having my car serviced here. I will definitely be shopping here for my next More

by PJP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Rebecca had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Bruce Strominger is the best car salesmen I’ve ever seen! He should be in charge of sales training This is my third Mercedes purchase. My SL 550 was the first. He knows how to help me decide on a ca More

by tana.haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Preston, Bruce Stomenger
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Tana, Thank you for the kind words for Bruce and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Congratulations on your new SL 550! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

This is the first time we have used this service center as we just bought the car two weeks ago. More

by rbrackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Christopher and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Friendly and knowledgeable people. Fixed the issue with the vehicle. More

by DAVID@GALLUZZOCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee, Jeffry Cook
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

The service was great. Our car was ready on time as promised. More

by Carla Roberti Adler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Carla, Thanks for sharing your thoughts about your service experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2021

Great service from Max C, Chris W., Joe B, and Kevin L. Parts were ordered quickly, and service was timely and with good craftsmanship. Kevin taught me a new trick with MBUX which is always fun to learn. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Carrillo, Vadim Balashov
Jul 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. Max, Joe and Kevin are glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 30, 2021

For a first class dealership I think service falls short . Got my car back after having the windshield replaced . The car was not washed after service which was disappointing, especially after this service More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max
Jul 17, 2021 -

Mercedes-Benz of Beaverton responded

Greg, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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