Mercedes-Benz of Bedford

AVOID THIS DEALERSHIP! !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANY !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANYTHING SO DONT GET SCAMMED LIKE I DID CAUSE THEY WILL MAKE YOU PAY FOR IT EVEN THOUGH THE CAR HAS 30K MILES ON IT. HOW DOES THE A/C GO BAD ON A CAR WITH 30K MILES ON IT SUNROOF BROKE TWICE AND TIRES BAND WAS BROKE AND NOTHING COVERED UNDER WARRANTY. RUN More

Very professional , on time, prepared,,willing to make changes,explained things clearly, i would do it again changes,explained things clearly, i would do it again More

We were exceptionally pleased with the entire process of purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have be purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have been more happy. This was our 3rd Mercedes which we have purchased in the NE Ohio area, and this dealership far eclipsed the other 2 dealerships. Rudy was very patient and persistent in locating the car with the color and package options that we wanted. We negotiated a fair price and he found the car we wanted on the East coast. Although it was a holiday week, Rudy and his co-workers were able to have the car delivered in 2 days. We were impressed with how Rudy knows each of the MB models inside and out. And the delivery with the red bow reveal and review of every feature of the car were very special. More

Sofia was great! She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly reco She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly recommend them to others!! Top notch dealership!! More

Dave Silver and his team are the best! The only reason I go to Mercedes! The only reason I go to Mercedes! More

The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assis The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assisted me.. More

Friendly staff clean environment. Getting my loaner car only took a few minutes.,I was able to make it to work on time Getting my loaner car only took a few minutes.,I was able to make it to work on time More