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Mercedes-Benz of Bedford
Bedford, OH
180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 180 reviews
September 30, 2025
Nate Lawson was very knowledgeable and was able to answer any questions that we had. The car was detailed beautifully, and it was turned over to us in a special way when everything was complete. any questions that we had. The car was detailed beautifully, and it was turned over to us in a special way when everything was complete. More
by N/A
Employees Worked With
Nate Lawson and Barry in Finance
September 27, 2025
Shannon provided an exceptional personable hands on experience which made my interaction smooth. I appreciate the hard work and dedication and will be referring others to her for business. experience which made my interaction smooth. I appreciate the hard work and dedication and will be referring others to her for business. More
by Tangela.tb1
Employees Worked With
Shannon Leffler
July 25, 2025
Great customer service. ! Shannon my Sales Consultant listens and did an awesome job in helping me meet my goals. I am very happy with my new to me GLB 250! ! Shannon my Sales Consultant listens and did an awesome job in helping me meet my goals. I am very happy with my new to me GLB 250! More
by Sheryl
Employees Worked With
Shannon Leffler, Barry Thompson
July 17, 2025
AVOID THIS DEALERSHIP! !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANY !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANYTHING SO DONT GET SCAMMED LIKE I DID CAUSE THEY WILL MAKE YOU PAY FOR IT EVEN THOUGH THE CAR HAS 30K MILES ON IT. HOW DOES THE A/C GO BAD ON A CAR WITH 30K MILES ON IT SUNROOF BROKE TWICE AND TIRES BAND WAS BROKE AND NOTHING COVERED UNDER WARRANTY. RUN More
by Copperkilla
Employees Worked With
Not sure
July 12, 2025
We were exceptionally pleased with the entire process of purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have be purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have been more happy. This was our 3rd Mercedes which we have purchased in the NE Ohio area, and this dealership far eclipsed the other 2 dealerships. Rudy was very patient and persistent in locating the car with the color and package options that we wanted. We negotiated a fair price and he found the car we wanted on the East coast. Although it was a holiday week, Rudy and his co-workers were able to have the car delivered in 2 days. We were impressed with how Rudy knows each of the MB models inside and out. And the delivery with the red bow reveal and review of every feature of the car were very special. More
by Adguyton
Employees Worked With
Rudy Tatar
July 11, 2025
Sofia was great! She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly reco She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly recommend them to others!! Top notch dealership!! More
by kjb
Employees Worked With
Sofia
