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Mercedes-Benz of Bedford
Bedford, OH
184 Reviews
At Mercedes-Benz of Bedford, we are proud to announce that our dealership is now part of the Ken Ganley Auto Group. While our ownership has changed, customers can continue to expect the same dedicated sales team, premium Mercedes-Benz sales and service experience, and commitment to serving luxury car shoppers across Northeast Ohio. This exciting new chapter brings together the sophistication of the Mercedes-Benz brand with the distinguished reputation, expansive resources, and unwavering commitment to excellence of Ohio’s largest dealer group. Mercedes-Benz of Bedford looks forward to continuing to provide an outstanding selection of new Mercedes-Benz models, pre-owned luxury vehicles, Certified Pre-Owned Mercedes-Benz inventory, and expert Mercedes-Benz service as part of the Ken Ganley Auto Group family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 184 reviews
July 18, 2026
Have been having my current Mercedes cars serviced at Bedford fo many years and my only regret is that your technicians are unable to also service my 1971 280SE 3,5\Coupe as well. Have been very satisf Bedford fo many years and my only regret is that your technicians are unable to also service my 1971 280SE 3,5\Coupe as well. Have been very satisfied with the quality of your service depart-ment for many years. having switched to Bedford from the North Olmsted Dealer Service Department on the transfer from my Salesman upon the change of ownership of that dealership. Keep up the good work!! More
by mbtaft1957
Employees Worked With
Barb Salem
March 09, 2026
Very professional. The entire team was very responsive. Especially the salesman Mo Soliman. Very clean dealership with regards to showroom and customer service areas The entire team was very responsive. Especially the salesman Mo Soliman. Very clean dealership with regards to showroom and customer service areas More
by daniel_crock
Employees Worked With
Mo Soliman
January 13, 2026
Mercedes-Benz of Bedford is great ! ! Their Management to Sales to Finance to Service personnel are each knowledgeable, pleasant and possess a can-do, keep the customer satisfied atti ! Their Management to Sales to Finance to Service personnel are each knowledgeable, pleasant and possess a can-do, keep the customer satisfied attitude - This is why our family continually go back to them and highly recommend this dealer to anyone in the market for a Mercedes-Benz . Dan Chessin Aurora Ohio More
by Dchessin
Employees Worked With
Dain Hunt , Bob Laughton
September 30, 2025
Nate Lawson was very knowledgeable and was able to answer any questions that we had. The car was detailed beautifully, and it was turned over to us in a special way when everything was complete. any questions that we had. The car was detailed beautifully, and it was turned over to us in a special way when everything was complete. More
by N/A
Employees Worked With
Nate Lawson and Barry in Finance
September 27, 2025
Shannon provided an exceptional personable hands on experience which made my interaction smooth. I appreciate the hard work and dedication and will be referring others to her for business. experience which made my interaction smooth. I appreciate the hard work and dedication and will be referring others to her for business. More
by Tangela.tb1
Employees Worked With
Shannon Leffler
July 25, 2025
Great customer service. ! Shannon my Sales Consultant listens and did an awesome job in helping me meet my goals. I am very happy with my new to me GLB 250! ! Shannon my Sales Consultant listens and did an awesome job in helping me meet my goals. I am very happy with my new to me GLB 250! More
by Sheryl
Employees Worked With
Shannon Leffler, Barry Thompson
July 17, 2025
AVOID THIS DEALERSHIP! !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANY !!! BOUGHT A CERTIFIED PREOWNED BENZ AND WORST DECISION I EVER MADE. I HAVE HAD MORE TIME IN THE SHOP THAN DRIVING IT. CPO WARRANTY DOES NOT COVER ANYTHING SO DONT GET SCAMMED LIKE I DID CAUSE THEY WILL MAKE YOU PAY FOR IT EVEN THOUGH THE CAR HAS 30K MILES ON IT. HOW DOES THE A/C GO BAD ON A CAR WITH 30K MILES ON IT SUNROOF BROKE TWICE AND TIRES BAND WAS BROKE AND NOTHING COVERED UNDER WARRANTY. RUN More
by Copperkilla
Employees Worked With
Not sure
