Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Bedford
Bedford, OH
184 Reviews
At Mercedes-Benz of Bedford, we are proud to announce that our dealership is now part of the Ken Ganley Auto Group. While our ownership has changed, customers can continue to expect the same dedicated sales team, premium Mercedes-Benz sales and service experience, and commitment to serving luxury car shoppers across Northeast Ohio. This exciting new chapter brings together the sophistication of the Mercedes-Benz brand with the distinguished reputation, expansive resources, and unwavering commitment to excellence of Ohio’s largest dealer group. Mercedes-Benz of Bedford looks forward to continuing to provide an outstanding selection of new Mercedes-Benz models, pre-owned luxury vehicles, Certified Pre-Owned Mercedes-Benz inventory, and expert Mercedes-Benz service as part of the Ken Ganley Auto Group family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 184 reviews
December 06, 2012
John did a good job reviewing our vehicle identifying the items wrong with the car. John did it in a timely manner. John did the inspection in a cost effective manner. items wrong with the car. John did it in a timely manner. John did the inspection in a cost effective manner. More
by ddenny1
Employees Worked With
John Divincenzo, John DiVincenzo
November 28, 2012
Great customer service. Accommodated my schedule and serviced the car on a short notice before the Thanksgiving holiday. The service was done exactly when Al told me. serviced the car on a short notice before the Thanksgiving holiday. The service was done exactly when Al told me. More
by pierre.elhindi
Employees Worked With
Al, Al Dadas
October 07, 2012
We have been going to this dealership for over 23 year (4 different cars over the years)and have been pleased every time.... otherwise, we would have gone somewhere else! We haven't taken advantage of the S different cars over the years)and have been pleased every time.... otherwise, we would have gone somewhere else! We haven't taken advantage of the Saturday Service Hours much - but, this time it came in very handy. Thanks. More
by sassos
Employees Worked With
al dadas, Al Dadas
March 11, 2010
Best experience that I have had purchasing a car and a top notch process for certified pre-owned. I was pleased with my experience from sales to management to service. I was able to secure a 2006 CLS55 A top notch process for certified pre-owned. I was pleased with my experience from sales to management to service. I was able to secure a 2006 CLS55 AMG at an amazing price and feel that it is in the condition of a 2010 after going through the certification process. The customer service is unbelievable at this dealership. They are all about QUALITY and SERVICE from top down. More
by rfiger
Employees Worked With
Mark Hoegler and Larry Smith
