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Mercedes-Benz of Bedford

Bedford, OH

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Reviews
Vehicles
4.7
182 Reviews
Call Dealership (888) 453-8018

18122 Rockside Rd

Bedford, OH

44146

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Showing 182 reviews

July 11, 2025

Sofia was great! She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly reco More

by kjb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sofia
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Jul 12, 2025 -

Mercedes-Benz of Bedford responded

We genuinely appreciate your strong recommendation. Our team is thrilled to hear that you had a stress-free experience at Mercedes-Benz of Bedford. Enjoy your new purchase!

July 02, 2025

The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assis More

by vbaylor105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia, Noah
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Jul 02, 2025 -

Mercedes-Benz of Bedford responded

Thank you for your review. We're glad to hear about your positive experience with our team at Mercedes-Benz of Bedford. Enjoy driving your new electric car!

July 02, 2025

Dave Silver and his team are the best! The only reason I go to Mercedes! More

by A Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silver
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Jul 02, 2025 -

Mercedes-Benz of Bedford responded

We appreciate your support of Mercedes-Benz of Bedford and our team. Thank you for sharing.

June 11, 2025

Everyone in the service department bent over backwards to listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded tha More

by Mark L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb
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June 10, 2025

I found my service attendant to be courteous polite and knowledgeable Her decorum made my experience the best. I appreciate her professionalism. More

by stathamteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer White
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May 15, 2025

Friendly staff clean environment. Getting my loaner car only took a few minutes.,I was able to make it to work on time More

by Boggan.jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Neal
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May 15, 2025 -

Mercedes-Benz of Bedford responded

We're glad you had a smooth and efficient experience with our loaner car service. Your feedback is valuable to us, and we look forward to welcoming you again at Mercedes-Benz of Bedford.

May 12, 2025

Excellent service at Mercedes-Benz of Bedford. Special thanks to Cameron for his outstanding help and coordination! More

by Raj S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Musgrave
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May 27, 2025 -

Mercedes-Benz of Bedford responded

We're grateful for your feedback. We’re glad you found our service helpful during your visit to Mercedes-Benz of Bedford.

May 10, 2025

Summer and Dain were knowledgeable and extremely patient throughout the entire process despite a few hiccups along the way. More

by mhereford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer, Dain
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May 10, 2025 -

Mercedes-Benz of Bedford responded

We're glad to hear that our team could assist you with patience and expertise. Thank you for your kind words about Mercedes-Benz of Bedford.

May 09, 2025

Service is preformed on time and with no surprises Price as advertised is the price charged Facility is comfortable if waiting is required More

by Pross9321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
May 09, 2025 -

Mercedes-Benz of Bedford responded

Thank you for giving us a high rating. Your satisfaction with our service and facilities means a lot to Mercedes-Benz of Bedford. Wishing you well on the road ahead.

April 17, 2025

Techs and service rep were responsive, explained work being performed, checked in, and got me out ahead of the original time estimate. They offer a video inspection which also reports tire and brake pad More

by 090809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
Report | Print
Apr 18, 2025 -

Mercedes-Benz of Bedford responded

We're glad you appreciated our responsive service and the video inspection feature. At Mercedes-Benz of Bedford, we strive to provide valuable experiences for customers like yourself.

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