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Mercedes-Benz of Bedford
Bedford, OH
184 Reviews
At Mercedes-Benz of Bedford, we are proud to announce that our dealership is now part of the Ken Ganley Auto Group. While our ownership has changed, customers can continue to expect the same dedicated sales team, premium Mercedes-Benz sales and service experience, and commitment to serving luxury car shoppers across Northeast Ohio. This exciting new chapter brings together the sophistication of the Mercedes-Benz brand with the distinguished reputation, expansive resources, and unwavering commitment to excellence of Ohio’s largest dealer group. Mercedes-Benz of Bedford looks forward to continuing to provide an outstanding selection of new Mercedes-Benz models, pre-owned luxury vehicles, Certified Pre-Owned Mercedes-Benz inventory, and expert Mercedes-Benz service as part of the Ken Ganley Auto Group family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 184 reviews
July 12, 2025
We were exceptionally pleased with the entire process of purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have be purchasing our new 2025 Mercedes GL450e. From our initial phone inquiry with Rudy, to the fabulous and thorough delivery process, we couldn't have been more happy. This was our 3rd Mercedes which we have purchased in the NE Ohio area, and this dealership far eclipsed the other 2 dealerships. Rudy was very patient and persistent in locating the car with the color and package options that we wanted. We negotiated a fair price and he found the car we wanted on the East coast. Although it was a holiday week, Rudy and his co-workers were able to have the car delivered in 2 days. We were impressed with how Rudy knows each of the MB models inside and out. And the delivery with the red bow reveal and review of every feature of the car were very special. More
by Adguyton
Employees Worked With
Rudy Tatar
July 11, 2025
Sofia was great! She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly reco She and the rest of the team there were so helpful. They made the experience stress free. We are very pleased with our purchase and would highly recommend them to others!! Top notch dealership!! More
by kjb
Employees Worked With
Sofia
July 02, 2025
The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assis The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assisted me.. More
by vbaylor105
Employees Worked With
Sophia, Noah
June 11, 2025
Everyone in the service department bent over backwards to listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded tha listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded that my run flat tires were the cause of a vibration between 60 and 75 mph. I was assured my suspension, etc is 100% ok. I am going to non run flat tires for a better ride. I really felt I was treated fairly and respectively, even with my multiple recurring complaint. More
by Mark L
Employees Worked With
Barb
