Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.6
181 Reviews
Call Dealership (888) 453-8018

18122 Rockside Rd

Bedford, OH

44146

Directions

By Type

Showing 181 reviews

July 05, 2024

Have worked with Chad Marshall and his team for 10 years always a great experience! More

by Randerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Marshall
Report | Print
Jul 06, 2024 -

Mercedes-Benz of Bedford responded

Thank you for your loyalty and positive feedback about your experiences with our team at Mercedes-Benz of Bedford. We value your long-standing relationship and look forward to continuing to serve you.

July 01, 2024

Great service and very accommodating staff. . ken you are awesome to work with… thank you More

by Sudarshan reddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken, David Fratantonio, Jeff Miller
Report | Print
Jul 01, 2024 -

Mercedes-Benz of Bedford responded

It's pleasing to hear you had a great experience with the service and our team at Mercedes-Benz of Bedford. We're glad our staff was accommodating during your visit. Please let us know how we can assist you in the future.

June 28, 2024

Dave, Matt, Tony, and Barry took really good care of me for my new car purchase. I voiced previous concerns that I had at this dealership and they showed me that things had improved tremendously for the be More

by P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Dave Klausner
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Bedford responded

Thank you for sharing your positive experience at Mercedes-Benz of Bedford. It's great to hear that our team addressed your concerns effectively and provided excellent care in purchasing your new car. We value your feedback and appreciate the opportunity to serve you.

May 29, 2024

No pressure, process was smooth definitely would recommend Barry Thompson to anyone looking to buy. More

by bmo198628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Thompson ; Tony Valente
Report | Print
May 30, 2024 -

Mercedes-Benz of Bedford responded

Thank you for sharing your positive experience at Mercedes-Benz of Bedford. We are glad our team facilitated a smooth process for your purchase. Feel free to reach out for any future needs.

May 16, 2024

The dealership was high class. They went above and beyond to make sure I got everything I wanted More

by Daping75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosko golubovic
Report | Print
May 16, 2024 -

Mercedes-Benz of Bedford responded

Thank you for sharing your experience. We are pleased to hear that Mercedes-Benz of Bedford met all your expectations. Please let us know if we can be of further assistance in the future.

May 15, 2024

I was very happy with the whole experience and would definitely recommend them to friends and family More

by seaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bosco
Report | Print
May 15, 2024 -

Mercedes-Benz of Bedford responded

It's pleasing to hear about your positive experience at Mercedes-Benz of Bedford. We're grateful for your recommendation and look forward to continuing our high standards into the future.

February 20, 2024

Always had a great experience at that dealership until…. I took my 2007 CL600 in for small not noticeable radiator leak and said it was repaired and charged me for removing front end of car for repair. Not More

by alakatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Silver
Report | Print
February 09, 2024

Thank YOU Cameron & Team Mercedes Benz of Bedford for the recent EXCELLENT Service experience, Our 2022 MB GLE 350 was in Your service dept this past week for a minor issue, We were greeted promptly by Camer More

by berea auto mall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Musgrave in service
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Bedford responded

We're glad to hear about your service experience with Mercedes-Benz of Bedford, particularly the smooth coordination and quick repair. We look forward to continually meeting your expectations in the future, chas ips.

August 01, 2023

Never gave me a price for my trade or a delivery quote and I'm still interested in the car More

by sbdavis610
Recommend Dealer
No
Employees Worked With
max
Report | Print
Aug 01, 2023 -

Mercedes-Benz of Bedford responded

Hello, I would like to speak with you about the level of communication you have received from our Sales Team regarding your trade-in and delivery quote for the vehicle you are interested in purchasing. We pride ourselves on the high-quality standards we maintain here at Mercedes-Benz of Bedford and I would appreciate the opportunity to discuss your feedback. Could you please email your preferred contact information to me? Thank you, Bob Laughton General Manager Mercedes-Benz of Bedford 440.999.5000 blaughton@penskeautomotive.com

May 19, 2023

They are the worst car dealer ever they are selling lemon defective cars .. buyers be careful don’t buy from them. More

by Roulaazem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Pilla, Samantha Janosko
Report | Print
May 20, 2023 -

Mercedes-Benz of Bedford responded

Hello, We value your feedback here and would like the chance to learn more about your recent experience with our Sales Team. At your convenience, please reach out directly so we can discuss this further. Thank you, Bob Laughton General Manager Mercedes-Benz of Bedford 440.999.5000 blaughton@penskeautomotive.com

1
2
3
4
...
19