Mercedes-Benz of Bedford

My continued experience with Bedford Mercedes has been joyful and exact. I appreciate the customer service and attention to detail. Hi-5 to the entire staff ! joyful and exact. I appreciate the customer service and attention to detail. Hi-5 to the entire staff ! More

They are nice and professional each time I have been there. They answer all of my questions. there. They answer all of my questions. More

Was very nice experience buying this car. Didn’t go back and forth with the price or on trade in price. Most salesman say they need to talk to manager about price then come back with a number. I told them w and forth with the price or on trade in price. Most salesman say they need to talk to manager about price then come back with a number. I told them what I wanted and that was what I got. No games!!! More

This past snowy weds in January, I brought my wife’s 2018 Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… p Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… pulled into service I was greeted politely & professionally by David Silver , I did not have a appointment Dave assured me that they could look at it on thurs & advise me , as I grabbed my iPad the gentleman in the drive thru was vacuuming my car out..THANK YOU I called my brother for a ride, & thurs Dave Silver called me to give me the update.. explained about aftermarket park assist I had installed was “ wired incorrect “ i held my breadth …..& Dave explained “ our tech disconnected the wire & the vehicles is now communicating as it should…( best part ) …Dave said he had the car taken back to e check & it passed & then the technician reconnected the “ wire “ Dave Silver & his service demeanor turned my issue. around .& became a problem solver, I wanted to express my THANK You as Dave & Team Penske MB went above & beyond, chas berea auto mall More

There was an issue an my service Representative. took it upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will alway upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will always remember. More

The service is typically good. But I ask for the auxillary button to be functional on my car. Despite replacement of the aux battery and xonfirmation from the service person it is not. I even retur auxillary button to be functional on my car. Despite replacement of the aux battery and xonfirmation from the service person it is not. I even returned to the dealership and the car Atilla has jot stop/start. I a n very digusted with this level of service. More

Professional , polite and great service.i would recommend the dealer for everyone.Thank you all the dealer for everyone.Thank you all More

Everything was great. Aaron was friendly and kind. My car was serviced timely. The loaner was fine. Good experience, no problems. Thanks car was serviced timely. The loaner was fine. Good experience, no problems. Thanks More

The employees are kind and professional. They work hard to make sure the customer has what they need. to make sure the customer has what they need. More

Working with Dave Silver on the scheduled maintenance was super easy. He explained all of the items covered and work to ensure everything was done to my satisfaction. super easy. He explained all of the items covered and work to ensure everything was done to my satisfaction. More