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Mercedes-Benz of Bedford

Bedford, OH

4.3
168 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 168 reviews

December 03, 2021

Everyone went out of their way to get me the right car Simon was extremely helpful. More

by Llb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon, was my sales person and amazing, chuck in finance was extremely helpful
Dec 04, 2021 -

Mercedes-Benz of Bedford responded

We appreciate your patronage. Thank you for sharing your five-star experience with us!

November 19, 2021

He is a really good nice guy I did tell my friends go there looking for him again More

by Meiwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad marshall, Kristina Ohman
Nov 19, 2021 -

Mercedes-Benz of Bedford responded

Meiwang, thank you for sharing your wonderful review of us here at Mercedes-Benz of Bedford. We are so pleased to read that you had a pleasant experience here. We value your business.

November 17, 2021

I walked into the service department not knowing anyone and never being there before. Dave in the service department treated me like I was their best customer. I didn’t have an appointment but he fit me i More

by race.inc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Nov 18, 2021 -

Mercedes-Benz of Bedford responded

We are pleased to learn that our team took great care of you. We do hope we can be of assistance in the future. Take care!

November 15, 2021

The service is good and I will continue to do business with you guys at Mercedes Benz Bedford More

by garbercecil
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Pilla, Chriss Burdis, Chini Graves
Nov 16, 2021 -

Mercedes-Benz of Bedford responded

Thank you so much for the positive rating and review! We had a terrific time working with you and look forward to seeing you again! Have a great day and stay safe!

November 03, 2021

Simon and Kareem were great! They worked with me until I was comfortable with the payment and car! I didn't feel pressured or slightly they let me take my time deciding. More

by Jessica.Austin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon, Keeream
Nov 04, 2021 -

Mercedes-Benz of Bedford responded

Hi, Jessica! Mercedes-Benz of Bedford appreciates the 5-stars and feedback. The team is glad your experience was a great one. We hope to see you back on future visits! Safe travels on the road ahead.

November 03, 2021

I enjoy working with Mercedes Benz of Bedford starting with management and the sales team and finance and service departments — each pleasant, professional and looking to build relationships and referrals More

by Dan C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Laughton - Max Kovacs Kareem Samad and Chris Tombow
Nov 03, 2021 -

Dan C. responded

Mercedes Benz of Bedford made getting a new car easy and pleasant for this repeat Mercedes customer Dan Chessin Aurora Ohio

Nov 04, 2021 -

Mercedes-Benz of Bedford responded

Thank you for the review! We are so glad we could provide you with another great visit!

November 01, 2021

I bought my Smart car here and have continued to come here for service ever since. I trust them and appreciate the pleasant demeanor of nearly all the service reps I have dealt with over the year. More

by cheartsp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver, Aaron Neal, Jeff Miller
Nov 02, 2021 -

Mercedes-Benz of Bedford responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with us at Mercedes-Benz of Bedford, and we hope that you will continue to choose us in the future!

October 30, 2021

My consultant Barb was very helpful with my problem… They are very fast at their service.. More

by Liliya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb
Oct 31, 2021 -

Mercedes-Benz of Bedford responded

We appreciate your feedback! We want all our customers to feel this way when leaving Mercedes-Benz of Bedford!

October 30, 2021

Showed up on wrong day. They took me anyway. All good. Dave was great. Thanks. More

by Mailocguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Cory
Oct 31, 2021 -

Mercedes-Benz of Bedford responded

Hi there, We are pleased that our Service Department were able to work with you and get you back on the road. Thank you for choosing Mercedes-Benz of Bedford and we hope to continue to assist with all of your future automotive needs.

October 30, 2021

Everything was great. Service representative solved my problem. I purchased my car there and have had it serviced there for my entire ownership. More

by CJayMatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Neal
Oct 31, 2021 -

Mercedes-Benz of Bedford responded

Thanks for choosing Mercedes-Benz of Bedford for your service needs. We're glad our team resolved that for you so you could be on your way!

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