Mercedes-Benz of Bedford

This past snowy weds in January, I brought my wife’s 2018 Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… p Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… pulled into service I was greeted politely & professionally by David Silver , I did not have a appointment Dave assured me that they could look at it on thurs & advise me , as I grabbed my iPad the gentleman in the drive thru was vacuuming my car out..THANK YOU I called my brother for a ride, & thurs Dave Silver called me to give me the update.. explained about aftermarket park assist I had installed was “ wired incorrect “ i held my breadth …..& Dave explained “ our tech disconnected the wire & the vehicles is now communicating as it should…( best part ) …Dave said he had the car taken back to e check & it passed & then the technician reconnected the “ wire “ Dave Silver & his service demeanor turned my issue. around .& became a problem solver, I wanted to express my THANK You as Dave & Team Penske MB went above & beyond, chas berea auto mall More

There was an issue an my service Representative. took it upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will alway upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will always remember. More

The service is typically good. But I ask for the auxillary button to be functional on my car. Despite replacement of the aux battery and xonfirmation from the service person it is not. I even retur auxillary button to be functional on my car. Despite replacement of the aux battery and xonfirmation from the service person it is not. I even returned to the dealership and the car Atilla has jot stop/start. I a n very digusted with this level of service. More

Professional , polite and great service.i would recommend the dealer for everyone.Thank you all the dealer for everyone.Thank you all More

Everything was great. Aaron was friendly and kind. My car was serviced timely. The loaner was fine. Good experience, no problems. Thanks car was serviced timely. The loaner was fine. Good experience, no problems. Thanks More

Working with Dave Silver on the scheduled maintenance was super easy. He explained all of the items covered and work to ensure everything was done to my satisfaction. super easy. He explained all of the items covered and work to ensure everything was done to my satisfaction. More

The employees are kind and professional. They work hard to make sure the customer has what they need. to make sure the customer has what they need. More

CleanProfessional Work completed BEFORE it’s scheduled Clean Professional Work completed BEFORE it’s scheduled completion Complimentary car wash Great waiting area I’d recommend Mercedes Benz of Be Clean Professional Work completed BEFORE it’s scheduled completion Complimentary car wash Great waiting area I’d recommend Mercedes Benz of Bedford More

Dave Klausner was responsive, honest and thorough and really took care of us. Overall, the entire purchase process went great and we are extremely happy! really took care of us. Overall, the entire purchase process went great and we are extremely happy! More

The representative was cordial, and experienced with current problem. Car was cleaned at pickup. The Facility was clean inside and out. All staff were approachable. current problem. Car was cleaned at pickup. The Facility was clean inside and out. All staff were approachable. More