Mercedes-Benz of Bellevue - Service Center

The dealership is clean and comfortable while waiting. I was disappointed that the service department would not update my GPS at no cost to me. I purchased the car at the end of leasing it last year. At t I was disappointed that the service department would not update my GPS at no cost to me. I purchased the car at the end of leasing it last year. At that service, they did not update the GPS and gave me some excuse for why they did not. It was supposed to be included and now I am told that I am SOL. I also had a very difficult time contacting them to schedule service. More

Excellent service representatives and work well done! I enjoy bringing my car to the shop as I’m always well taken care of. I enjoy bringing my car to the shop as I’m always well taken care of. More

Great, honest, and reliable. My husband and I appreciate your help. Thank you very much Manuel and Christine My husband and I appreciate your help. Thank you very much Manuel and Christine More

Completed work expertly and on time. Very difficult to contact; on phone hold for over 30 minutes. Washed and cleaned vehicle before pick-up. Very difficult to contact; on phone hold for over 30 minutes. Washed and cleaned vehicle before pick-up. More

Excellent service. However, current promotional discounts were not offered. I had to ask. Appreciated the video that was sent of my worn tires. However, current promotional discounts were not offered. I had to ask. Appreciated the video that was sent of my worn tires. More

To expensive for basic services but workers did a good job on my car, thanks job on my car, thanks More

Professional scheduling, check-in , consultation and follow through. My service advisor was Chris Santiago. Great experience at Mercedes Benz of Bellevue. follow through. My service advisor was Chris Santiago. Great experience at Mercedes Benz of Bellevue. More

This visit was for a warranty repair. It was a rather complex electrical problem and I was prepared to have to leave my SUV for several days. Not only did they perform a service, they f It was a rather complex electrical problem and I was prepared to have to leave my SUV for several days. Not only did they perform a service, they found and corrected the warranty problem the same day. I was delighted, the car was spic and span when I picked it up and I am one happy camper. More

Was able to take care of my concerns in a prompt time. Pick up process was easy Pick up process was easy More

I am overall satisfied with their excellent service, friendly staff, quality workmanship, timely schedule, and convenience. I will revisit this location for all my Mercedes needs. friendly staff, quality workmanship, timely schedule, and convenience. I will revisit this location for all my Mercedes needs. More