Mercedes-Benz of Bellevue - Service Center

I have been pleased with my service experience at Mercedes of Bellevue. My service manager (Wayne) has been accurate with repair estimates, keeps me informed along the way and tries to optimize any Mercedes of Bellevue. My service manager (Wayne) has been accurate with repair estimates, keeps me informed along the way and tries to optimize any dealer provided service discounts I bring in. Dealership does appear to schedule too many appointments per day based on available staffing which can sometimes result in delays on service completions. More

I have been buying and servicing my Mercedes vehicles at this dealership since 1984, long before it was sold to AutoNation. My service advisor, Jesus G., is the best in the business. He always provides supe this dealership since 1984, long before it was sold to AutoNation. My service advisor, Jesus G., is the best in the business. He always provides superb customer service. He does everything he can to make sure his customers' best interests and expectations are met. My only issue with AutoNation and Mercedes of Bellevue is the spiraling high cost of having my Mercedes vehicles serviced there. Routine appointments for A service intervals can run upwards of $800. B service intervals can exceed $1000. Mind you, these are just maintenance services. Lord help you if there is actually something wrong with your car. I understand inflation, but this is starting to feel like highway robbery. If it wasn’t for Jesus G., I might be taking my cars elsewhere for service. More

My Service Advisor answered any question that I had and he was quick and thorough. Maxwell kept me up to date via text, which worked great. he was quick and thorough. Maxwell kept me up to date via text, which worked great. More

Very quick and efficient. Chad D was very friendly and communicative. I was also able to use a coupon offered to me by the dealership. Overall, great experience! Chad D was very friendly and communicative. I was also able to use a coupon offered to me by the dealership. Overall, great experience! More

I had an excellent experience from Mercedes Benz, Bellevue. My advisor was Wayne Thiessen and he was very friendly and explained all the details clearly. Wait time was almost zero and got a lyft pick Bellevue. My advisor was Wayne Thiessen and he was very friendly and explained all the details clearly. Wait time was almost zero and got a lyft pickup and drop off More

Wayne, our service representative was incredible. He always goes above and beyond what one would expect. He is a true asset to the AutoNation and Mercedes-Benz of Bellevue He always goes above and beyond what one would expect. He is a true asset to the AutoNation and Mercedes-Benz of Bellevue More

Service team dose the good job, and they are great and professional for taking care of car, professional for taking care of car, More

I was pleased with how the day went. I loved being able to get a ride home and then picked up again when my car is ready. I loved being able to get a ride home and then picked up again when my car is ready. More

Great service. Quick and easy! James Mayweather took great care of me and the loaner was cool. Quick and easy! James Mayweather took great care of me and the loaner was cool. More

It was a seamless process and I received great customer service! The gentleman who helped me was very friendly and informative. One of the best dealerships I have been to, highly recommend! service! The gentleman who helped me was very friendly and informative. One of the best dealerships I have been to, highly recommend! More