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Mercedes-Benz of Boston
Somerville, MA
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,312 reviews
October 06, 2021
I needed to get car in and planned to stay while work done but had developed very uncomfortable injury. Patrick processed vehicle in quickly the arranged transport to my home. Work all completed by end o done but had developed very uncomfortable injury. Patrick processed vehicle in quickly the arranged transport to my home. Work all completed by end of day More
by Sjricci
Employees Worked With
October 05, 2021
All of the personnel and service are first rate. For example, Jimmy in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people. example, Jimmy in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people. More
by Jbr
Employees Worked With
October 03, 2021
Great team and quick service very happy with everything they provided. Thank you guys ! Brian they provided. Thank you guys ! Brian More
by Brian.rooney
Employees Worked With
October 03, 2021
They have always repaired my vehicle promptly and kept me advised of it's progress. The loaner car program has always been a benefit to me. advised of it's progress. The loaner car program has always been a benefit to me. More
by wmanfra03
Employees Worked With
October 01, 2021
I love my new car from Mercedes of Boston ! My I love my new car from Mercedes of Boston ! My salesman Chip McCarty was a pleasure to work with . He was so knowledgeable and honest dealing I love my new car from Mercedes of Boston ! My salesman Chip McCarty was a pleasure to work with . He was so knowledgeable and honest dealing . More
by Pgrant
Employees Worked With
Chip McCarty
September 30, 2021
Jimmy is always so easy to work with so responsive! Great demeanor pleasant and professional. demeanor pleasant and professional. More
by KMSMBO
Employees Worked With
September 30, 2021
Everyone was very courteous, cooperative and on spot, I am completely satisfied with the service. am completely satisfied with the service. More
by raziahaq4
Employees Worked With
September 30, 2021
We received excellent service from Albert Berisha. He always welcomes us and listens carefully to our needs. Additionally, he keeps us up to date on our servicing. He is truly a fantastic asset to Merc always welcomes us and listens carefully to our needs. Additionally, he keeps us up to date on our servicing. He is truly a fantastic asset to Mercedes Benz of Boston!!! More
by 1sandal424
Employees Worked With
September 29, 2021
As always, excellent service and xxu. I’ve been a customer for many years, and have never been disappointed. Been buying MB’s here for many years, and the staff is a major reason why! The I’ve been a customer for many years, and have never been disappointed. Been buying MB’s here for many years, and the staff is a major reason why! The dealership rates an A Plus! More
by corvis_us
Employees Worked With
September 24, 2021
Amazing customer oriented, professional expertise and service. Offering advice on the best of our interest, respectful and helpful service. Offering advice on the best of our interest, respectful and helpful More
by Juan CI
