Mercedes-Benz of Buckhead
Atlanta, GA
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971 Reviews of Mercedes-Benz of Buckhead
Price changed $500 from March to December on same service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4 service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4:45pm. Joao my Agent was cool. More
Went in for brake service at 8:30 am and didn't leave until after 2 pm. Very disappointed and dissatisfied with the lack of knowledge of the service advisor. She was very deceptive and blatantly lied abo until after 2 pm. Very disappointed and dissatisfied with the lack of knowledge of the service advisor. She was very deceptive and blatantly lied about the service which she alleged I needed. I went in gor brakes and she told me I also needed rotors. She said the price was the same whether I got the rotors done or not. Come to find out there was a price difference of over $400. More
I appreciate the service department a great deal with their level of professionalism and care. The uber was a good idea, bringing me to the dealership and I’ve worked well with Joshua in the past. Someon their level of professionalism and care. The uber was a good idea, bringing me to the dealership and I’ve worked well with Joshua in the past. Someone new helped me last Saturday, and he was there yesterday when I picked up my car. He made sure it was washed. Atlanta potholes have ruined at least 5 tires on two of my Benz’s. I had to get the tire and wheel package! More
I’m always pleased with the customer service that is provided by the service department. Very professional and detailed when I have questions about the service of my GLK350 provided by the service department. Very professional and detailed when I have questions about the service of my GLK350 More

