Back

Mercedes-Benz of Buckhead

Atlanta, GA

4.5
971 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

Directions

By Type

971 Reviews of Mercedes-Benz of Buckhead

December 24, 2025

My service advisor, Joao, is extremely helpful, patient and kind. His customer service is exceptional! More

by nblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao
December 24, 2025

Price changed $500 from March to December on same service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4 More

by MAINTAIN54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joao
December 23, 2025

Luis the Service advisor is fantastic always explains service and gets it done. Thank you for having him. More

by Neilby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 24, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Luis here at Mercedes-Benz of Buckhead! We do hope we can be of assistance in the future. Take care!

December 23, 2025

Reginald was so efficient and helpful. Service was completed on time. Provided a lift to another location. More

by lpc_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald
Dec 24, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2025

Went in for brake service at 8:30 am and didn't leave until after 2 pm. Very disappointed and dissatisfied with the lack of knowledge of the service advisor. She was very deceptive and blatantly lied abo More

by Millerili
Recommend Dealer
No
Employees Worked With
Judy
Dec 24, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the communication about the needed services. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further.   Best Regards,   Roger Kaiser General Manager rkaiser@group1auto.com

December 21, 2025

I appreciate the service department a great deal with their level of professionalism and care. The uber was a good idea, bringing me to the dealership and I’ve worked well with Joshua in the past. Someon More

by Tanya600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Jason
Dec 21, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2025

Advisor Joao is always amazing! Fast, reliable, and efficient. No complaints due to exceptional service! More

by Bfamak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao
Dec 21, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Very courteous and helpful. Service executed well No further problems. Verhelpful with MB roaddide assistance More

by thecronjes
Recommend Dealer
Yes
Employees Worked With
Joao Mumiz
Dec 21, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 17, 2025

I’m always pleased with the customer service that is provided by the service department. Very professional and detailed when I have questions about the service of my GLK350 More

by crystalrdurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zion Durham and Tevin
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2025

Professional and quick. Always a good experience. Place is clean and they offer free refreshments More

by ihdixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Thank you, and have a fantastic day!

1
...