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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
971 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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971 Reviews of Mercedes-Benz of Buckhead

December 17, 2025

Mercedes Benz of Buckhead is wonderful place to buy a car and an even better place for service. This is my second car from MBOB. Every encounter with this team is pleasant, professional and better than the More

by JParker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 16, 2025

Excellence! ! That’s all I can say! Jean,M and the team went above and beyond to make my dream a reality. I find zero complaints with this experience. What set J More

by Claudina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean, M
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hi Claudina, thank you so much for your positive comments about Mercedes-Benz of Buckhead! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

Great service with great salespersons! Made it very easy to transact business! A great experience! More

by Dr. Harper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barron Driskell
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Buckhead! If you have any further questions, please don't hesitate to reach out!

December 16, 2025

My experience was horrible , I took my car there to be looked at and they kept my car for 10 days because of a Warranty issue and left me with no loaner and I called to speak to a manager and no one was More

by jwesterfield1362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dumas
Dec 20, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the lack of communication. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

December 15, 2025

I always feel care for when I bring my car to Mercedes Benz Of Buckhead. Dealership.. everyone is Pleasant from the service greeter’s to the service providers.. Upon completion the service done on my c More

by trini_mom_143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Andrade
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2025

My advisor was thorough and friendly. He communicated effectively. I highly recommend this location for all service needs. More

by Boydlaquasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald M.
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2025

My car was all scratched up when it was returned to me. Service provider left without letting me know the status of my vehicle. My keys were locked in the lock box and i had to wait over 45 minutes to get More

by sharika freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Dec 17, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. Thank you for the opportunity to speak with you about your recent experience with the service department and the condition of your vehicle after service. We look forward to a resolution during your upcoming visit. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

December 13, 2025

Spotless facility. Complex repair completed promptly. Car delivered very clean inside and out I recommend this dealer More

by gelfandmike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Buckhead! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2025

Mark was cooperative, positive, and responsive. The service was done in a reasonable time and met our expectations. More

by Brian67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we're happy you found Mark to be so supportive during your experience here at Mercedes-Benz of Buckhead. We do hope we can be of assistance in the future. Take care!

December 12, 2025

Jason King is the best service advisor at RBM Buckhead. Professional and personable on every visit. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason King
Dec 19, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Mercedes-Benz of Buckhead! We do hope we can be of assistance in the future. Take care!

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