
Mercedes-Benz of Buckhead
Atlanta, GA
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847 Reviews of Mercedes-Benz of Buckhead
Service recovery My daughter’s key lock was missing and she lives in Cali. Carole made sure it was send to her overnight. Carole is epitome of AWESOME customer service My daughter’s key lock was missing and she lives in Cali. Carole made sure it was send to her overnight. Carole is epitome of AWESOME customer service. She treats you like family!! More
Always on the Lookout Carol is always on the lookout for us. If she sees something we would possibly be interested in, she sends us a note. We can take a look and see if Carol is always on the lookout for us. If she sees something we would possibly be interested in, she sends us a note. We can take a look and see if it fits without having to leave home. More
Excellent Dealership! I recently purchased my wife a C300 from Allen Morris at Mercedes Benz of Buckhead. The purchase process was flawless and Allen made it very smooth fr I recently purchased my wife a C300 from Allen Morris at Mercedes Benz of Buckhead. The purchase process was flawless and Allen made it very smooth from beginning to end answering all my questions and navigating through the loan process! I would highly recommend Allen and Mercedes Benz of Buckhead to all friends and business associates. A great experience all the way around! More
Great experience!!! My experience at Buckhead Mercedes Benz was awesome...everybody friendly, my sales person Mr. Allen was professional and knowledgable. 1st Benz..train My experience at Buckhead Mercedes Benz was awesome...everybody friendly, my sales person Mr. Allen was professional and knowledgable. 1st Benz..training was great too!!! More
Best dealership EVER. Very friendly easy going professional dealership, willing to help in every way possible, especially Allen Morris my salesman! You will leave knowing t Very friendly easy going professional dealership, willing to help in every way possible, especially Allen Morris my salesman! You will leave knowing that you got what you wanted. I would not go anywhere else. More
Amazing experience Ben was so helpful and made my desires a priority when making the deal. They purchased my 2016 Nissan Altima and found a great deal for me to lease my Ben was so helpful and made my desires a priority when making the deal. They purchased my 2016 Nissan Altima and found a great deal for me to lease my first Mercedes! I am very happy and highly recommend Ben and this dealership. More
Terrible Service Experience Today was my last straw with this dealership's Service Department. I've had my vehicle serviced here for the last 2 years and at first it was an excep Today was my last straw with this dealership's Service Department. I've had my vehicle serviced here for the last 2 years and at first it was an exceptional experience when I had my past Service Advisor Brianna Redding, but when she left and I got switched to Jason King. It has been downhill with my Service Experience. He was extremely rude from my first service appointment with him, and every service visit thereafter. I've requested a new advisor but still end up being assigned him. He has terrible customer service, rude, dry behavior towards me and it is unacceptable. I am spending thousands of dollars to get my fine automobile serviced and a pleasant customer service experience comes with owning a Mercedes Benz, correct? Today I brought my vehicle in for a front bumper problem and he was so dry, didn't care to hear my explanation, and rushed me in and out of his little office. I am so done with this place after today! Now, this dealership has some good service people, however, Jason King is not one! I'm never going here again and definitely advise anyone to switch advisors to someone else if you want an exceptional experience. More
Best experience hands down! We all understand how purchasing a car can be a daunting task at times. Picking the color and features can all start to run together. Malcolm Mackey, We all understand how purchasing a car can be a daunting task at times. Picking the color and features can all start to run together. Malcolm Mackey, our salesperson, was very knowledgable and understood what we were looking for and got us what we wanted. Malcolm has since sold us all of our cars and look forward to working with him again this fall! More
Pleased with the sales experience Malcolm was a pleasure to work with. I was looking to secure a vehicle in the midst of relocating from out of state. Malcolm helped me to quickly fin Malcolm was a pleasure to work with. I was looking to secure a vehicle in the midst of relocating from out of state. Malcolm helped me to quickly find the right vehicle for my needs and was accommodating to my schedule. I highly recommend working with Malcolm and the Buckhead dealership. More
Malcolm was great I’ve purchased 3 vehicles from Malcolm he’s great. I’ll be making my next purchase from Malcolm as well. Service was great. Thanks I’ve purchased 3 vehicles from Malcolm he’s great. I’ll be making my next purchase from Malcolm as well. Service was great. Thanks More