Mercedes-Benz of Buckhead

Class Act Although I did not make a purchase . Malcolm was professional, answered every quedtion ,displayed patience although I asked lots of questions.. I will Although I did not make a purchase . Malcolm was professional, answered every quedtion ,displayed patience although I asked lots of questions.. I will highly recommend him to anyone im search of a Mercedes. More

April 2018 Review I had a great experience buying my 2015 CLA 250. I traded in my BMW. I have absolutely no regrets. Mercedes Benz is truly the best or nothing. I had a great experience buying my 2015 CLA 250. I traded in my BMW. I have absolutely no regrets. Mercedes Benz is truly the best or nothing. More

Leasing experience I could not be happier wth my entire experience with Buckhead Mercedes. This is my third lease and Carol Davis who leased me my car was professional, I could not be happier wth my entire experience with Buckhead Mercedes. This is my third lease and Carol Davis who leased me my car was professional, helpful and courteous at all times. I would whole heartedly recommend Buckhead Mercedes to everyone. PMT More

Poor service, ugly physical plant Not remotely what you'd expect from a Mercedes dealer, especially one in the heart of the "fancy" part of Atlanta, Buckhead. The staff is unprofessio Not remotely what you'd expect from a Mercedes dealer, especially one in the heart of the "fancy" part of Atlanta, Buckhead. The staff is unprofessional, the physical plant itself is ugly and worn, and the communication in the sales and service department are both poor. I will be transferring my service to a different MB dealer in the area. More

Not a business profession when it comes to purchasing a car very unprofessional individual when it comes to purchasing and taking care of proper business about purchase. I left him several messages about the $5 very unprofessional individual when it comes to purchasing and taking care of proper business about purchase. I left him several messages about the $5000.00 taken from my BMW card without approval and not yet back in acct said investigator. Willing to speak to Mr. Reeve on speaker phone about not wanting me to purchase my car and why... when it was understood that I was purchasing it. .This review will be remove by me after getting an understanding from Mr. Reeves. Thnks. Sonja and James Floyd More

New Vehicle I took the time to write this review in hopes that your decision about which dealership to choose will be easier!! I had an absolutely AMAZING car sho I took the time to write this review in hopes that your decision about which dealership to choose will be easier!! I had an absolutely AMAZING car shopping experience, from the time that I walked into Mercedes Benz of Buchead until I drove off in my brand new GLC300!! This dealership truly exemplifies excellent customer service. My sales person, Ronnie Hill, was very friendly, helpful, knowledgeable and patient as I tried to decide between an SUV and a sedan. Once my decision was made, he was a great resource as I explored my financial options. Next, i was personally greeted and thanked by Grene , a member of the dealership’s family This was followed by a meeting with David, an expert on car financing and and warranty options. He was the epitome of patience as we explored different scenarios. Finally. Cameron demonstrated his expertise by thoroughly explaining all the wonderful amenities. My salesperson followed me though each phase and ensured that I was a very satisfied customer, and I was/am!!!!! More

Personable and painless The entire leasing experience was explain by our sale rep mr. Gomez in a way that gave us the information we needed to make an informed decision and h The entire leasing experience was explain by our sale rep mr. Gomez in a way that gave us the information we needed to make an informed decision and he guided us every step of the process and made it a rewarding and painless experience! More

Great sales representative!! Very patient!! It took some time for me to decide on the purchase. The sales representative was very helpful, very patient, great customer service!! I’ve brought a c It took some time for me to decide on the purchase. The sales representative was very helpful, very patient, great customer service!! I’ve brought a car from another Mercedes dealership before but this was a great experience!! More

Excellent service and great customer care This was such a great experience! They facilitated the trade for my old car with a lots of professionalism and I was able to drive off the lot with a This was such a great experience! They facilitated the trade for my old car with a lots of professionalism and I was able to drive off the lot with a brand new Mercedes. Compare to other places where it feels uncertain and embarrassing at times! More