Mercedes-Benz of Buckhead

From the moment i walked into the dealership. i was greeted and helped. Mr Gomez was very professional in taking care of my family questions and that help me decide easily to purchased the Vehicle for greeted and helped. Mr Gomez was very professional in taking care of my family questions and that help me decide easily to purchased the Vehicle for my wife. More

I would definitely reccomend Natasha and use her when I would definitely reccomend Natasha and use her when buying my next car. She was extremely helpful while we were comparing options and helped us fin I would definitely reccomend Natasha and use her when buying my next car. She was extremely helpful while we were comparing options and helped us finalize the sale. She has followed up with me consistently and has been extremely helpful answering all my questions. More

Our experience with Mercedes Benz of Buckhead has been outstanding. We have had our cars serviced by them and recently purchased a new ML350 which easily the best car buying experience that we've ever had outstanding. We have had our cars serviced by them and recently purchased a new ML350 which easily the best car buying experience that we've ever had. More

First time I entered this location to look around to purchase a vehicle, I felt very happy & comfortable. When I actually returned to purchase my vehicle I was not as happy. The vehicle that I purchased purchase a vehicle, I felt very happy & comfortable. When I actually returned to purchase my vehicle I was not as happy. The vehicle that I purchased has an odor that was not recognize to me until after three day of driving it. I was not happy about the detail that was done to my vehicle. I felt like it was rushed and should not have been. I spent over 42,000 at this dealership and my vehicle could have been detailed better. My original salesman Richard Kelley was very friendly in the beginning and was not as friendly after questions were being asked about the purcase of the vehicle. I'm excited to own a Mercedes but not excited about my experience. Christopher Dunn was very friendly and knowledgeable in explaining the features of my vehicle. I appreciated him most in my experience at Mercedes of Buckhead. More

I was VERY disappointed with the delivery experience! I was made to feel like I was not worthy of top notch service. I understand that my salesman was working with another customer when I came in to pick u was made to feel like I was not worthy of top notch service. I understand that my salesman was working with another customer when I came in to pick up my car but I still should have been shown the same attention and courtesy that I would have been shown if I was purchasing a new S Class. I wanted to test drive the car before I signed the final paperwork because it had been a few days between test drive and the actual purchase. I had to ask a few times and then I was pointed to the back door where the car was located. I was instructed to go through the back door and drive out for the test drive. Finally, when I returned to complete my paperwork I was pleased with the seamlessness of the paperwork process. However, after I came out of the finance office, I was given my drive out paperwork and told Fred would take care of everything else. Well, I guess Fred's idea of taking care of everything else was giving me a handshake and pointing me to the back door again. No walk around! Nothing. He even told me to put the drive out sticker on the tag. Yes, he told me to do it. It was not until I asked if he wanted to get the key locker out of the car that he decided to come outside with me. While we was out there at the car, he decided that he would put the sticker on the tag. This baffles me because Fred came HIGHLY recommended by Eman in Smart Cars. I went to Eman first and he personally brought Fred to Smart Cars to be my salesman! Needless to say, I will not be referring anyone to Fred. I am sure he is one xxxx of a salesman but my timing must have been off for him on that day. I would also like to say that Jason was VERY helpful with information and facilitating the deal. He was always accessible and courteous! For that, I would do business with MB of Buckhead again! More

I have bought many cars but I must say that the experience at Mercedes of Buckhead was the most exceptional I have had thus far. The staff was friendly, knowledgeable and patient. Purchasing a car experience at Mercedes of Buckhead was the most exceptional I have had thus far. The staff was friendly, knowledgeable and patient. Purchasing a car is a big investment and it is comforting to know that the people at the dealership are as invested in your experience as you are. My sales associate and finance guy were both thoughtful and professional in the delivery of world class service. If you are in the market for a Mercedes , then Mercedes of Buckhead is the one and only destination for premiere service and a multitude of choices. More

I previously purchased a car from George and so has my friend He has always been straightforward and honest. He does not try to sell me items or upgrades I will never use. I will continue to come to t friend He has always been straightforward and honest. He does not try to sell me items or upgrades I will never use. I will continue to come to this dealership because of George. More

My wife and I were very pleased with the entire process of trading in and purchasing our new car. The new mercedes is exactly what we were looking for. of trading in and purchasing our new car. The new mercedes is exactly what we were looking for. More