Mercedes-Benz of Buckhead
Atlanta, GA
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1,098 Reviews of Mercedes-Benz of Buckhead
Really angry that my warranty doesn't cover my car damage! I was sold the car under the understanding I had a warranty and it doesn't even mean anything. damage! I was sold the car under the understanding I had a warranty and it doesn't even mean anything. More
They recently had a change in ownership and it was an excellent change. They are very professional and accurate. Hee Soo Hong and service advisor Brett are the dynamic duo. Together they took excellen excellent change. They are very professional and accurate. Hee Soo Hong and service advisor Brett are the dynamic duo. Together they took excellent care of my 250 GLB and was very kind and understanding to me. More
Service was prompt and I was able to make delivery and pick up, exactly the way it worked out for me. The video of the under carriage of my vehicle was excellent. Vehicle looked great and ran smoothly. Th pick up, exactly the way it worked out for me. The video of the under carriage of my vehicle was excellent. Vehicle looked great and ran smoothly. Thanks!! MBB More
They provide great customer service and are thorough in explaining the service options. The quality of the services is exceptional as well. I have taken my last 3 vehicles to them for routine service / mai explaining the service options. The quality of the services is exceptional as well. I have taken my last 3 vehicles to them for routine service / maintenance. Sometimes, the wait time can be longer than expected. You can work in the guest lounge where they have water, coffee, and snacks. You also have the option to get a loaner if available. More
I was looking for a EQS Mercedes-Benz Of Buckhead had a few my sales person. Nick was excellent very patient and knowledgeable about the product I was in and out of the dealership, probably four times look few my sales person. Nick was excellent very patient and knowledgeable about the product I was in and out of the dealership, probably four times looking at cars test driving cars. It was very patient. Never once tried to hard Pressure sale me I would highly recommend Nick to be your sales person at Mercedes-Benz Of Buckhead. Excellent customer service experience. More
Great service. The check in process need to be quicker. I should not have to wait longer than 15 minutes if I have an appointment. The check in process need to be quicker. I should not have to wait longer than 15 minutes if I have an appointment. More
Service was excellent. I sincerely appreciate the efficiency and professionalism, patience and courtesy of my experience. Mr Goggins was my guide through from beginning t I sincerely appreciate the efficiency and professionalism, patience and courtesy of my experience. Mr Goggins was my guide through from beginning to end. I can recommend his service without reservation and will do so in the future. Thank you! More

