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Mercedes-Benz of Buckhead
Atlanta, GA
908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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908 Reviews of Mercedes-Benz of Buckhead
May 20, 2013
I had a great experience. The service was outstanding. I was a service member in a unique situation and the flexibility and commitment to customer satisfaction was unparalleled. was a service member in a unique situation and the flexibility and commitment to customer satisfaction was unparalleled. More
by Dylnblus
Employees Worked With
Michael Hirth
May 20, 2013
Richard was great to work with. He was very friendley and courteous. I really appreciated how he had everthing prepared and in order when I arrived at the dealership. It was very considerate of my time and courteous. I really appreciated how he had everthing prepared and in order when I arrived at the dealership. It was very considerate of my time and handled the transaction quickly. I was also very pleased when he made sure the car i was purchasing was in great condition and excellant working order. I would highly recomend Richard to other people. More
by 891508
Employees Worked With
Richard Kelley
May 18, 2013
The experience was fantastic from the very beginning. I had dealt with two other Mercedes dealerships so I had something to compare the service to. Cole immediately responded to my initial email which I s had dealt with two other Mercedes dealerships so I had something to compare the service to. Cole immediately responded to my initial email which I sent late in the evening and asked me some specific questions about my preferences. The next morning he contacted me by phone and had already matched me up with exactly what I was looking at a great price. We set a time for a test drive and not more than an hour or so later, I was in my Benz driving home. Alvin Gomez was my sales consultant and he was really down to earth and very personable. He has a way with people, finds some common ground and did a nice job relating to me on a personal level. The gentleman who processed my loan was very informative and efficient, but I do not remember his name, right off hand. After the sale, they allowed me to leave my old vehicle parked in front of the dealership for a few days and even offered to help me get it home. Cole also assisted me with a Satellite radio issue I was having a week later. I feel very comfortable in that if I ever experience a problem, I know I can contact Cole and he will assist me. I highly recommend this dealership and its employees and will certainly refer any anyone who is in the market for a new car. As far as pricing goes, the Buckhead location seems to offer more bang for buck. Keep up the great job. More
by lissettishere
Employees Worked With
Cole Mangrum, Alvin Gomez
May 17, 2013
I must admit that I was a little intimidated to walk into a Mercedes dealership - especially to buy a used VW. However, I was pleasantly surprised to find myself receiving the same "Mercedes-level" customer a Mercedes dealership - especially to buy a used VW. However, I was pleasantly surprised to find myself receiving the same "Mercedes-level" customer service for my purchase as those around me looking at and buying a new Mercedes. It was a very pleasant and painless experience, and I definitely would go back to Mercedes of Buckhead for my next car purchase if possible. More
by cwjmkj
Employees Worked With
George Kaneiwa
May 15, 2013
Purchased new MB and traded in MB. Experience was Purchased new MB and traded in MB. Experience was positive even though it included heavy negotiating. Auto was delivered on time and professionally Purchased new MB and traded in MB. Experience was positive even though it included heavy negotiating. Auto was delivered on time and professionally. Actual familiarization process was the best I have ever experienced. Good job, well done by all participants. This is the second vehicle purchased this year from this dealership and this salesman and sales manager. More
by ralieberman
Employees Worked With
Phil Black, Nik Milis
May 11, 2013
Will Gardner was very informative and helpful in my decision to buy this vehicle. He displayed great salesmanship and was honest in all questions that were asked by me. decision to buy this vehicle. He displayed great salesmanship and was honest in all questions that were asked by me. More
by jdioguardi
Employees Worked With
Will Gardner
May 11, 2013
I enjoyed my experience at MB Buckhead and working with Curtis to "do the deal" and then Nik for the pricing aspect. They were both straight shooters and were very quick to respond. In addition, being th Curtis to "do the deal" and then Nik for the pricing aspect. They were both straight shooters and were very quick to respond. In addition, being the detail oriented person that I am, they were very good about answering my questions and helping me come to the right decision. Curtis made me laugh which is always a plus. Very pleasant experience and look forward to stopping in at some point in the near future. More
by tiffmoses
Employees Worked With
Curtis Schwank, Nik Milis
May 08, 2013
Richard was one of the best sales persons I have ever worked with anywhere. He was understanding of my needs and exceeded all my expectations. I will absolutely recommend this dealership. worked with anywhere. He was understanding of my needs and exceeded all my expectations. I will absolutely recommend this dealership. More
by wepurcell
Employees Worked With
John Hiddleson, Richard Kelley
May 08, 2013
Natasha was wonderful to work with. I had a great experience and am thrilled with my purchase! I will recommend Natasha and Mercedes-Benz Buckhead to all of my friends. Natasha was very patient and k experience and am thrilled with my purchase! I will recommend Natasha and Mercedes-Benz Buckhead to all of my friends. Natasha was very patient and kind and answered all of my questions about the cars. She was extremely knowledgeable about the pre-owned inventory as well as the new inventory. More
by libbyhlibby
Employees Worked With
Natasha Altman
May 08, 2013
We had an excellent experience with Mercedes Benz of Buckhead. We were greeted by Richard Kelley who helped with the test drive and purchase. Richard has been helpful ever since. He called to follow- Buckhead. We were greeted by Richard Kelley who helped with the test drive and purchase. Richard has been helpful ever since. He called to follow-up and has quickly attended to our concerns/problems. I am very happy we were greeted by Richard. His appearance, dark suit and trimmed beard, helped us feel comfortable about our sale. When buying cars, I try to stay away from the "gelled hair, too suave" looking dealer because I fear that person is going to take advantage of me. I did not get that impression from Richard. As a fellow man with a beard, I think it was the beard that helped me feel comfortable about working with Richard. We also had the pleasure of working with David Maldonado. He was very professional and helpful throughout the finance process. He was straightforward and honest about the paperwork we were signing and happy to answer questions we had. He made an excellent sales pitch for the maintenance plans and was honest when we asked questions to determine which plan was right for us. Karleen Chong helped introduce us to the many features on each of our vehicles. She was very thorough, but also quick which I appreciated. She helped store the settings we preferred and answered any questions we had about the user interface. Overall, I can't say enough about the employees at Mercedes Benz of Buckhead, especially Richard Kelley. I will highly recommend the dealership to friends and family. I feel confident that in 3 years when my lease has expired, I will return to Mercedes Benz of Buckhead to purchase my next vehicle. More
by Dabear100
Employees Worked With
Kevin Ingold, Karleen Chong, Richard Kelley, David Maldonado
