Mercedes-Benz of Buckhead
Atlanta, GA
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1,081 Reviews of Mercedes-Benz of Buckhead
I have have used the service department at MB of Buckhead for many years and always find it easy to get an appointment, I’m always kept me updated, and the work is prompt & reliable. for many years and always find it easy to get an appointment, I’m always kept me updated, and the work is prompt & reliable. More
My advisor was Brandon Bryan, his customer service and communication was very poor. He promised a loaner vehicle and was supposed to give me a call back, but instead he left for the day. The next day I sp communication was very poor. He promised a loaner vehicle and was supposed to give me a call back, but instead he left for the day. The next day I spoke to him at 3:30pm, he advised that the vehicle was ready for pick up, I arrived at 4pm and Brandon had left for the day, knowing I was enroute. Leaving his fellow co-workers to have to figure things out because he didn’t leave any updates and to make matters worse my vehicle was not ready for pick up. I gave 3 stars because one of his coworkers and his manager were able to help by providing a loaner car. To top it off when my vehicle was ready the paper work provided by Brandon, was not readable because the print was horrible. I had to call to have a copy emailed to me. I don’t want to discredit the entire dealership, but beware if you get Brandon Bryan More
Thank you to the entire team at Mercedes-Benz of Buckhead for an exceptional car-buying experience. From the moment I walked in, the staff was professional, knowledgeable, and genuinely focused on making sur for an exceptional car-buying experience. From the moment I walked in, the staff was professional, knowledgeable, and genuinely focused on making sure I found the right vehicle. The process was smooth, transparent, and stress-free, and I truly appreciated the attention to detail and customer care throughout the purchase. I’m extremely happy with my Mercedes-Benz and confident I made the right choice choosing this dealership. Highly recommend Mercedes-Benz of Buckhead to anyone looking for quality vehicles and top-tier service. Thank you again! More
Paul Maruzzo was great and very helpful. It seems that many of the people I have seen working at the dealership are no longer there. I hope the dealership remains as service oriented as it It seems that many of the people I have seen working at the dealership are no longer there. I hope the dealership remains as service oriented as it has been in the past. More

