Mercedes-Benz of Buckhead

Great place! Everyone was helpful and positive. Michael Hirth is the best sales rep around! Everyone was helpful and positive. Michael Hirth is the best sales rep around! More

I had a 9:30 AM service A appointment. I arrived at the dealership at 9:15 AM. At 11:18 AM their service tracker showed that they had not begun service on my vehicle. Not withstanding bri I arrived at the dealership at 9:15 AM. At 11:18 AM their service tracker showed that they had not begun service on my vehicle. Not withstanding bringing it to the manager’s attention. I did not leave the dealership until 1:00 PM. This is entirely unacceptable. More

Service is very slow. Was told that 2 things that needed to be fixed would not take long, but it took more than 2 hours. Was told that 2 things that needed to be fixed would not take long, but it took more than 2 hours. More

been trying to get a hold of the parts dept for 30 minutes. No one answers. Can't see how MBUSA allows this from this dealership that is literally a few minutes away from MBUSA Headquarters. I'm do minutes. No one answers. Can't see how MBUSA allows this from this dealership that is literally a few minutes away from MBUSA Headquarters. I'm done with this place. More

I have been pleased the 3 years I have used the services. Thank you. Satisfied services. Thank you. Satisfied More

Customer service is excellent, my service person Dumas and his helper are great. Thank you and his helper are great. Thank you More

Zion my contact at the dealership was exceptional. The were prompt and very professional. I will visit again The were prompt and very professional. I will visit again More

Quick precision service with a smile every time. Very satisfied with the people workings here they are amazing Very satisfied with the people workings here they are amazing More

Our wait time was much too long for a simple service. To add to that , we got a Lyft to take us to breakfast however; when it was time for you guys to arrange for pick up, nobody answered the phone for t To add to that , we got a Lyft to take us to breakfast however; when it was time for you guys to arrange for pick up, nobody answered the phone for the service department. It took us awhile before anyone answered the phone so that we could get back to our car. This is unacceptable. More

My yearly check up for my suv went so smoothly from drop off to pick up. Josh made it so easy off to pick up. Josh made it so easy More